Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Ingerson

Jefferson,NH

Summary

Hardworking, dependable, trustworthy employee. Take pride in work and assigned task with follow through and dedication. Have the ability to multitask while navigating the work day. I Have excellent communication with mangers and fellow staff. Proficient in maintaining scheduling and daily tasks. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all needs.

Overview

8
8
years of professional experience

Work History

Lead Housekeeper

Vacasa
Conway , NH
08.2020 - Current

I started with Vacasa in August of 2020 as a Senior Housekeeper. Within a few months I was promoted into a Lead Housekeeper. In this role my daily tasks have consisted of the following:

  • Assigning housekeeping staff to specific cleans based on abilities and daily requirements.
  • Completing schedules, shift reports and other business documentation.
  • Training and mentoring new personnel to maximize quality of service and performance.
  • Managing laundry sorting, washing and drying.
  • Placing orders for housekeeping supplies and guest toiletries.
  • Cross coverage for Housekeeping Manager and fellow Leads.
  • Approving employee hours.
  • Multiple administrative projects assigned by Housekeeping Manager and General Manager.
  • Assist Housekeeping, laundry and maintenance troubleshooting throughout the day.
  • Assigning and auditing tickets and daily tasks.
  • Allocating expenses through Coupa.

Cashier

Lunenburg Variety
Lunenburg, VT
05.2016 - 02.2020

During the time I was employed at Lunenburg Variety my shift was worked solo and I was responsible for the following:

  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise.
  • Helped customers complete purchases, locate items.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Operated lottery machine.
  • Filed house account charges.
  • Filling out and printing hunting and fishing license.
  • Placed orders by phone.

Substitute Teacher, K-5

SAU 36
Whitefield, NH
10.2013 - 05.2016

During the time that I was employed by SAU 36 I was responsible for the following:

  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Administered and graded tests and quizzes and reported performance to primary teacher.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Provided instruction for students in core subject areas.
  • Developed rules and set goals to maintain order in classroom.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Supervised lunchroom and recess activities.
  • Worked with principal's office on disciplinary and safety issues.
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
  • Assigned, explained and graded homework.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Requested to be pulled in for long term positions for new students and students requiring extra support.
  • Worked in Title 1 support and coverage.

Education

Massage Therapy Certificate - Massage Therapy

White Mountains Community College
Berlin, NH
05.2011

High School Diploma -

Concord High School
Concord VT
06.2002

Skills

  • Inventory Control
  • Work Planning and organization
  • Verbal and Written Communication
  • Detail-Oriented
  • Time Management
  • Relationship Building
  • Cleaning to include full unit cleans and deep cleaning protocols
  • Storage Area Management
  • Multitasking and Prioritizing
  • Guest Service and Support
  • Professional and Courteous
  • Team Support and Collaboration
  • Electronic Communication
  • Staff Training
  • Data Entry
  • Computerized Maintenance Management
  • Lost and Found Management
  • Guest Request Response
  • Customer Inquiry and Response

Timeline

Lead Housekeeper

Vacasa
08.2020 - Current

Cashier

Lunenburg Variety
05.2016 - 02.2020

Substitute Teacher, K-5

SAU 36
10.2013 - 05.2016

Massage Therapy Certificate - Massage Therapy

White Mountains Community College

High School Diploma -

Concord High School
Samantha Ingerson