Samantha Isabel
Taunton,MA
Summary
HR professional with progressive experience from HR Intern to HR Associate and now HR Representative / Office Manager at JRI Lindencroft. Skilled in recruitment, onboarding, employee relations, compliance tracking, and office administration, with a track record of streamlining HR processes and supporting organizational goals. Experienced in supervising staff, coordinating cross-departmental communication, and fostering a positive workplace culture. Committed to delivering efficient HR solutions and contributing to overall organizational success.
Overview
12
12
years of professional experience
Work History
Human Resources Representative/Office Manager
Justice Resource Institute
Berkley, MA
04.2025 - Current
- Supported HR functions, including onboarding, employee records management, and compliance documentation.
- Conducted phone screenings and HR orientations, preparing and verifying all candidate and new hire documentation for management review and compliance.
- Oversaw employee credential tracking, maintaining records of training, licenses, and expiration dates to support compliance and reporting.
- Maintained accurate and confidential personnel files in accordance with organizational and state regulations.
- Supervised and supported an administrative assistant, delegating tasks and providing guidance to ensure efficient office operations
- Served as a point of contact for employee inquiries related to HR policies, benefits, and workplace procedures.
- Ensured compliance with licensing, safety, and regulatory requirements for the facility.
- Participated in weekly company or leadership meetings, contributing to operational updates and team alignment.
- Took on additional tasks and special projects as assigned by management, demonstrating flexibility and initiative.
Human Resources Associate
Summit Delivery Solutions
East Taunton, MA
01.2025 - 04.2025
- Conducted 10-20 candidate interviews daily, assessing qualifications, skills and cultural fit for various roles.
- Drafted and issued offer letters for successful candidate, ensuring accuracy and clarity of employment terms.
- Managed the onboarding process, setting up new hires in the system and ensuring seamless integration into the the team.
- Monitored daily background checks stats and resolved any issues promptly to maintain compliance with company policies.
- Coordinated and scheduled drug screenings for candidates as part of the pre-employment process.
- Managed and curated content for the company's social media content, enhancing employer brand and engagement..
HUMAN RESOURCES INTERN
Summit Delivery Solutions
East Taunton, MA
10.2024 - 01.2025
- Conducted initial candidate interviews and supported high-volume hiring efforts.
- Scheduled interviews and coordinated candidate communications.
- Contributed to weekly company meetings, sharing updates and collaborating with team members across departments.
- Assisted with onboarding logistics and administrative HR tasks.
- Maintained accurate and confidential employee and candidate records.
SCHOOL VAN DRIVER
H&L Bloom
Taunton, MA
09.2019 - 01.2025
- Transported passengers safely and adhered to tight schedules, ensuring timely drop-offs and pick-ups along prescribed routes according to preset criteria.
- Communicated information and updates to parents to promote good communication and transparency.
- Maintained a 7D certificate to enable the legal operation of school buses for student transport, field trips, and other purposes.
- Monitor student behavior during transit to ensure a safe environment.
- Conducted regular inspections of the school van before starting daily routes to ensure proper functioning and compliance with safety standards.
DAY PROGRAM INSTRUCTOR
Cooperative Productions, Inc.
Taunton, MA
10.2017 - 08.2019
- Provided direct support to adults with brain injuries, assisting with daily living skills, cognitive rehabilitation, and community integration.
- Collaborated with interdisciplinary teams including case managers, therapists, and families to ensure continuity of care.
- Supported clients with personal care needs while maintaining dignity and respect.
- Assisted with transportation and community outings to encourage engagement and life skills development.
- Managed challenging behaviors using de-escalation techniques and trauma-informed care approaches.
- Trained in crisis intervention, CPR/First Aid, and brain injury–specific care strategies.
FRONT DESK RECEPTIONIST
Boys and Girls Club
Taunton, US
01.2014 - 10.2017
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process and procedures.
- Demonstrated exceptional communication skills by answering a multi-line phone system to respond to inquiries and transfer calls to the correct departments and personnel.
- Utilized problem-solving skills to resolve customer issues quickly and notified the supervisor immediately when problems escalated.
- Maintained files and records and implemented a new, efficient filing system that enhanced overall organization and productivity.
Education
BS - Business Administration, Concentration in Human Resource Management
Southern New Hampshire University
Manchester, NH06.2022
Skills
- Human Resources
- Administration
- Communication
- Problem Solving
- File Management
- Record Keeping
Timeline
Human Resources Representative/Office Manager
Justice Resource Institute
04.2025 - Current
Human Resources Associate
Summit Delivery Solutions
01.2025 - 04.2025
HUMAN RESOURCES INTERN
Summit Delivery Solutions
10.2024 - 01.2025
SCHOOL VAN DRIVER
H&L Bloom
09.2019 - 01.2025
DAY PROGRAM INSTRUCTOR
Cooperative Productions, Inc.
10.2017 - 08.2019
FRONT DESK RECEPTIONIST
Boys and Girls Club
01.2014 - 10.2017
BS - Business Administration, Concentration in Human Resource Management
Southern New Hampshire University