Samantha Isteefan
Glendale,CA
Summary
Aspiring lawyer and dedicated undergraduate student at CSUN majoring in Political Science. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. With extensive work experience, I have built strong relationships with my employers through my hard work and reliability. I have consistently demonstrated growth and exceeded expectations in all my roles.
Overview
5
5
years of professional experience
Work History
Lead Receptionist
Prolase
07.2021 - Current
- Provided exceptional customer service through effective communication skills via telephone, email correspondence or face-to-face interactions with clients.
- Maintained a clean and professional reception area, creating a welcoming environment for clients upon arrival.
- Resolved client issues promptly and professionally, fostering positive relationships and promoting loyalty to the business.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
Legal Intern
Beverly Hills Attorney Group
03.2025 - 08.2025
- Assisted attorneys primarily in pre-litigation personal injury matters
- Signed up new clients and gathered intake information and supporting documentation
- Prepared, filed, and organized case paperwork and maintained complete client files
- Communicated with insurance companies regarding claim status and follow-ups
- Coordinated medical and related appointments for clients
- Drafted and sent legal correspondence, demand-related materials, and case updates
- Maintained confidentiality while handling sensitive client and medical records
- Observed a mediation and deposition, gaining exposure to litigation procedures
Cashier/barista
Love You Latte
08.2020 - 12.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Increased repeat business by providing exceptional customer service and building relationships with customers.
Education
Political Science
CSUN
Northridge 06-2026
Political Science
Pasadena City College
Pasadena, CA12-2024
High School Diploma -
Glendale High School
Glendale06-2022
Skills
- Work ethic and integrity
- Team player
- Patience and empathy
- Time management skills
- Reliability and punctuality
- Professionalism
- Organization skills
- Up-selling
- Front desk operations
- Customer/Client relations
Languages
English
Native or Bilingual
Arabic
Full Professional
Timeline
Legal Intern
Beverly Hills Attorney Group
03.2025 - 08.2025
Lead Receptionist
Prolase
07.2021 - Current
Cashier/barista
Love You Latte
08.2020 - 12.2020
Political Science
CSUN
Political Science
Pasadena City College
High School Diploma -
Glendale High School