Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Samantha Jackson

Cisco

Summary

I would describe myself as trustworthy, kind, and professional with great experience in helping others. I am eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.

Overview

5
5
years of professional experience

Work History

Correctional Nurse

MTC Corrections
05.2023 - 06.2025
  • Administered medication and monitored patient responses to ensure compliance with treatment plans.
  • Conducted health assessments and documented findings in electronic health records for accurate patient tracking.
  • Collaborated with multidisciplinary teams to develop individualized care plans for inmates, enhancing overall healthcare delivery.
  • Educated inmates on health management and disease prevention, promoting awareness and self-care practices.
  • Trained new nursing staff on protocols and procedures, fostering a culture of safety and efficiency within the facility.
  • Responded to medical emergencies, utilizing critical thinking skills to stabilize patients before transport to higher-level care facilities.
  • Implemented infection control measures, reducing cross-contamination risks and promoting a safe healthcare environment.
  • Educated inmates about their health conditions and self-care routines for better disease management.
  • Promoted a safe environment for both staff and inmates by adhering to institutional policies regarding contraband control, safety measures, and crisis intervention techniques.
  • Administered medications and treatment to patients and monitored responses.

Personal Shopper

Walmart
05.2022 - 12.2022
  • As a personal shopper my responsibilities include picking the correct items for customers in a timely manner and making sure everything I pick is excellent quality
  • I take pride in exceeding expectations of my duties and I help others during any down time
  • During an evening shift I will assist other team members by delivering orders out to vehicles and making sure everything in the department is ready for the next shift.

Customer Service Representative

Inktel Contact Center Solutions, Pottery Barn
08.2021 - 04.2022
  • Maintained customer satisfaction with forward-thinking strategies
  • Focused on addressing customer needs and resolving concerns
  • Responded to customer requests for products, services and company information
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Recommended products to customers, thoroughly explaining details.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Behavioral Health nurse

Resource Care
08.2020 - 08.2021
  • Room patients in timely manner and gather information for the provider to review
  • Refill medications for patients, and make sure all information is updated and accurate in EMR system
  • Conducted surveillance of patients to note behavioral changes and relayed information to charting systems
  • Assisted in calming patients using recognized best practice techniques
  • Collected and verified completeness of screening packets for facility

Education

No Degree - Vocational Nursing

Vernon College
Vernon, TX
12.2019

High School Diploma -

Seymour High School
Seymour, TX
05.2008

Skills

  • Computer literacy
  • Communication skills
  • Documentation review
  • Appointment setting
  • Medication Administration
  • Behavioral Health
  • Customer Service
  • Fulfilling Orders and Issuing refunds
  • Organizational Skills
  • Product Knowledge
  • Personal Shopping
  • Verbal and Written Communication
  • Telephone Reception
  • Effective Multitasking
  • Corrective Actions
  • Safe Equipment Handling

Hobbies

During my free time, I enjoy running a small Etsy shop selling crystals and jewelry. Customers leaving positive feedback and loving their purchases make it very rewarding. I try to learn all that I can during my life so I have a sense of fulfillment and to set a good example for my child as well.

Timeline

Correctional Nurse

MTC Corrections
05.2023 - 06.2025

Personal Shopper

Walmart
05.2022 - 12.2022

Customer Service Representative

Inktel Contact Center Solutions, Pottery Barn
08.2021 - 04.2022

Behavioral Health nurse

Resource Care
08.2020 - 08.2021

No Degree - Vocational Nursing

Vernon College

High School Diploma -

Seymour High School

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