Samantha Jackson
Chicago,IL
Summary
Detail-oriented professional with over 10 years of experience in client-focused roles, specializing in package handling and account management. Proven ability to maintain safety compliance while enhancing operational efficiency and customer satisfaction through effective teamwork.
Overview
24
24
years of professional experience
Work History
Package Handler
UPS
Chicago, Illinois
02.2016 - Current
- Sorted packages by destination to enhance processing and delivery efficiency.
- Operated package handling equipment to ensure safe and efficient movement of goods.
- Maintained a clean and organized work area to ensure safety standards.
- Followed safety guidelines to minimize risks during package handling activities.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Communicated effectively with supervisors regarding workflow challenges or concerns.
- Loaded and unloaded packages from delivery vehicles using manual and powered equipment to maintain workflow.
Esthetician
Leona Dasy Spa & Salon
Chicago, Illinois
06.2010 - 08.2015
- Performed facials, waxing, and body treatments using high-quality products.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Maintained cleanliness of treatment room and equipment between appointments.
- Provided excellent customer service and skincare treatments to clients.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Answered multi-line phone, returned clients calls and scheduled appointments.
Account Manager
Prime Acceptance Corp
Chicago, Illinois
03.2002 - 09.2008
- Coordinated communication between clients and internal teams.
- Maintained accurate records of client interactions and transactions.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed strategies to increase revenue from existing accounts.
- Managed account receivables for assigned accounts, ensuring timely payments and minimizing bad debts.
Education
Associate of Applied Science -
Pivot Point
Chicago, IL05-2010
High School Diploma -
Morgan Park High School
Chicago, IL06-1995
Skills
- Sorting packages and scanning
- Package handling equipment
- Loading and unloading operations
- Warehouse logistics
- Safety compliance
- Account management
- Client communication
- Customer service
- Teamwork and collaboration
- Verbal communication
Timeline
Package Handler
UPS
02.2016 - Current
Esthetician
Leona Dasy Spa & Salon
06.2010 - 08.2015
Account Manager
Prime Acceptance Corp
03.2002 - 09.2008
Associate of Applied Science -
Pivot Point
High School Diploma -
Morgan Park High School