Samantha Jimenez
Boston,MA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Boston Medical Center Hospital
04.2024 - Current
- Obtained vital signs, directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in office.
Medical/Practice Assistant
Brigham and Women's Hospital
05.2023 - 12.2023
- Obtain patient vitals including blood pressure, temperature, and diagnostic information with empathy and compassion.
- Provided clinical support to physicians.
- Maintained exam rooms in accordance with hospital's standards for health and safety, sanitized exam instruments, and ensured compliance with Covid-19 safety protocols.
- Scheduled all patient appointments with seventeen full-time physicians.
- Collected copayments from patients.
- Answered phones from patients, providing information about appointment status and transferring calls as needed.
Medical Assistant
Massachusetts General Hospital
07.2022 - 04.2023
- Welcomed patients by greeting them in person or on the telephone.
- Verify patient information by asking name and date of birth, recording medical history, medication history, and confirming purpose of visit.
- Prepare patients for the health care visit by directing and/or accompanying them to the examining room.
- Perform preliminary physical tests; take blood pressure, weight and temperature.
- Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic orders; keeping patient information confidential.
- Maintain safe, secure and healthy work environment by establishing and following standards and procedures while complying with legal regulation.
Mental Health Specialist
Massachusetts General Hospital
03.2022 - 04.2023
- Collected vital signs of all patients.
- Ensured milieu safety by performing 15 minute safety checks on all patients.
- Organized wrap up groups.
- Documented patient belongings and patient interactions/progress.
- Provided patients with necessities (toiletries, food, etc.)
- Utilized verbal deescalation with patients as needed.
- Reported any and all dangerous or suspicious behavior to nurses.
Mental Health Associate
Pembroke Hospital
05.2021 - 09.2021
- Collected vital signs of all patients.
- Performed 15 minute safety checks.
- Attended different codes (code blue, green, etc.)
- Utilized verbal deescalation with patients as needed.
- Performed physical restraints on patients.
- Reported any and all dangerous or suspicious behavior to nurses.
Cashier
PetSmart
03.2020 - 03.2021
- Manage and process sales transactions for customers.
- Contribute to increased sales by upselling add-ons.
- Responsible for careful packaging of goods in paper, plastic, or reusable bags.
- Supported all lanes of checkout during peak shopping hours.
- Processed returns and refunds.
- De-escalated customer complaints and referred issues to management as required.
- Greet customers and assist them as needed.
Waitress
Friendly's Restaurant
08.2019 - 02.2020
- Serve food and beverage orders to customers.
- Use computer system to process cash, credit, debit, and gift card payments.
- Support other servers and kitchen staff by completing side work such as cleaning, restocking, and food running.
- Proactively learn new seasonal food and beverage menus and ingredients.
- Recommended appropriate food and beverage pairings on request.
- Anticipated customers’ needs by promptly refilling drinks, providing extra napkins, and clearing away empty plates.
Retail Sales Associate
H&M
07.2019 - 09.2019
- Establish positive rapport with customers to determine needs and sell high-quality clothing items.
- Use skills in upselling to regularly exceed sales targets.
- Display merchandise to create a visually appealing sales floor that encourages customers to purchase accessories in addition to large clothing items.
- Maintained high customer service standards in high-volume, fast-paced environments.
- Used point-of-sale machines to process payments at tables and cash registers.
- Fielded customer complaints and negotiated solutions.
Retail Sales Associate
Hollister
01.2018 - 09.2018
- Worked as part of team to ensure orders were delivered accurately and efficiently.
- Assisted sales team by operating cash registers, tidying sales floor, and managing stock, when required.
- Kept up to date on fashions and upcoming trends.
- Demonstrated product knowledge and provided quality customer service.
- Aided customers in finding the best clothing options.
- Identify solutions to customer issues, including defective products, refunds, and store credit.
Day-Care Provider
The Salvation Army
06.2016 - 08.2016
- Provided child care services for families with children ranging in age from infancy to preteens.
- Developed and maintained positive relationships with parents and their children.
- Prepared meals for children according to dietary restrictions and preferences.
- Organized creative activities that were educational and fun for children.
- Supervised children while they played outdoors, ensuring their safety and wellbeing.
- Administered first aid and CPR in case of emergency.
Education
Bachelor of Arts - Psychology
University of Massachusetts - Boston
Boston, MA05-2022
Skills
- Professionalism
- Child and Adolescent Care
- Health Promotion and Maintenance
- Dependability
- Organization
- Confidentiality
- Written and Verbal Communication
- Inventory Management
- Procedural Skills
- Medical Teamwork
Certification
Certified Clinical Medical Assistant National Healthcareer Association February 2024
CPR Certification American Heart Association November 2022
BLS Certification American Heart Association November 2022
AED Certification American Heart Association November 2022
Languages
English
Advanced (C1)
Spanish
Elementary (A2)
Timeline
Medical Assistant
Boston Medical Center Hospital
04.2024 - Current
Medical/Practice Assistant
Brigham and Women's Hospital
05.2023 - 12.2023
Medical Assistant
Massachusetts General Hospital
07.2022 - 04.2023
Mental Health Specialist
Massachusetts General Hospital
03.2022 - 04.2023
Mental Health Associate
Pembroke Hospital
05.2021 - 09.2021
Cashier
PetSmart
03.2020 - 03.2021
Waitress
Friendly's Restaurant
08.2019 - 02.2020
Retail Sales Associate
H&M
07.2019 - 09.2019
Retail Sales Associate
Hollister
01.2018 - 09.2018
Day-Care Provider
The Salvation Army
06.2016 - 08.2016
Certified Clinical Medical Assistant National Healthcareer Association February 2024
CPR Certification American Heart Association November 2022
BLS Certification American Heart Association November 2022
AED Certification American Heart Association November 2022
Bachelor of Arts - Psychology
University of Massachusetts - Boston
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