Samantha Johnson
Mesa,AZ
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
Receptionist Coordinator
Desert Blossom Health
Mesa, AZ
10.2023 - Current
- Managed confidential information with discretion while processing sensitive documents such as employment applications or financial records.
- Supported new employee onboarding by providing training, guidance, and resources to help them acclimate to their roles.
- Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
- Expedited problem resolution for dissatisfied customers by escalating concerns to appropriate managers or supervisors when necessary.
Human Resources Manager
Adecco Staffing
Dallas, TX
01.2021 - 10.2023
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Human Resources Coordinator
Brentwood
Dallas, TX
03.2019 - 01.2021
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
Education
Bachelor of Science - Health And Human Resource Management
Grand Canyon University
Phoenix, AZ12-2026
Diploma
Woodrow Wilson High School
Los Angeles, CA05-2007
Skills
- File organization
- Document management
- Office management
- Multitasking
- Multitasking and organization
- Scheduling
Timeline
Receptionist Coordinator
Desert Blossom Health
10.2023 - Current
Human Resources Manager
Adecco Staffing
01.2021 - 10.2023
Human Resources Coordinator
Brentwood
03.2019 - 01.2021
Bachelor of Science - Health And Human Resource Management
Grand Canyon University
Diploma
Woodrow Wilson High School