Summary
Work History
Education
Skills
Timeline
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Samantha Jones

Los Angeles,California

Summary

Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Work History

Barista Trainer

Starbucks
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Boba Barista

Umé Tea
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained regular and consistent attendance and punctuality.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

The Keystone Online School

Skills

  • Hospitality and accommodation
  • Administrative Support
  • Conflict Resolution
  • Proficient Time Management
  • Punctual
  • Customer Service
  • Critical Thinking
  • Adaptive team player
  • Positive and professional
  • Problem-solving abilities
  • High-energy attitude

Timeline

Barista Trainer

Starbucks

Boba Barista

Umé Tea

High School Diploma -

The Keystone Online School

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Samantha Jones