SAMANTHA JONES
Tracy Chester
Smithfield,KY
8
years of professional experience
Assistant Store Manager supporting daily operations across 7+ functions per shift, customer recovery, and shift execution in a fast-moving retail service environment. Helps reinforce opening and closing routines by completing 11+ tasks per shift, keeps standards on track, and supports 1–2 team members per week during busy periods. Brings comfort with scheduling routines, cleanliness standards, and service consistency from multiple service roles.
Work History
Dominos Assistant Manager
1 Year 6 Months- Guided customers in menu selections and accommodated special requests, enhancing overall dining experience.
- Executed order processing using point-of-sale systems, ensuring accurate and timely service.
- Executed order processing with point-of-sale systems, ensuring accuracy and timeliness in service delivery.
- Implemented training programs for new staff, fostering skill development and knowledge retention.
- Coordinated team efforts to streamline operational processes, enhancing workflow efficiency.
- Analyzed performance metrics to identify areas for process improvement and drive strategic initiatives.
- Developed strong working relationships with staff, fostering a positive work environment.
Childcare Provider
7 Years 11 Months- Provided care for multiple children, enhancing educational and creative development through engaging activities.
- Coordinated household tasks, meals, and activities to support parents and create a nurturing environment.
- Supervised children during playtime, promoting safety and active participation in recreational activities.
- Organized household tasks, meals, and activities to assist parents.
Team Member
5 Months- Greeted clients and facilitated check-ins for daycare, boarding, and grooming services, enhancing customer experience.
- Greet clients and assist with check-ins for daycare, boarding, and grooming services.
- Communicate effectively with pet owners about their pets’ needs and experiences.
- Communicated with pet owners about their pets’ needs and experiences, fostering trust and satisfaction.
- Followed operational protocols to ensure safety and care standards, maintaining a secure environment for pets and clients.
Volunteer
2 Months- Cared for animals through feeding, cleaning, and socializing to promote their well-being and enhance adoptability.
- Facilitated adoption events by welcoming visitors and sharing information about available pets to encourage adoptions.
- Maintained a clean and organized facility, ensuring a safe environment for animals and visitors.
- Helped maintain a clean and organized facility to ensure a safe environment for animals and visitors.
Seasonal Team Member
5 Months- Prepared and served customer orders while ensuring cleanliness and organization to enhance dining experience.
- Operated cash register, ensuring accurate handling of transactions for efficient customer service.
- Followed health and safety protocols to uphold food safety standards and protect customer health.
Education
High School Diploma
- In Progress
- AP Student
- Marching Band
- 4.0 GPA
- summa cum laude graduate
Some College (No Degree) - Business Administration And Management
Skills
Customer service
Conflict resolution
Point-of-sale operation
Order processing
Front desk operations
Cash handling
Phone etiquette
Opening and closing procedures
Time management
Stock control
Team collaboration
Staff scheduling
Animal care procedures
Inventory counts
Training and onboarding
Interests
Music
Travel
Shopping
Timeline
Dominos Assistant Manager
Team MVP Pizza
02.2025 - CurrentRead More
Volunteer
Human Society
10.2024 - 12.2024Read More
Team Member
Hounds Town
08.2024 - 01.2025Read More
Seasonal Team Member
Spotz
03.2024 - 08.2024Read More
Childcare Provider
Tracy Chester
09.2018 - CurrentRead More
Oldham County High School
High School Diploma
Read More
Jefferson Community And Technical College
Some College (No Degree) from Business Administration And Management
Read More