Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Kahler

Bakersfield,CA

Summary

Highly efficient Medical Administrative Assistant with over 4 years of comprehensive experience in fast-paced medical office environments, specializing in both front and back office operations. Proven ability to streamline patient scheduling and records management, consistently ensuring 100% HIPAA compliance. Adept at leveraging EHR systems and medical billing software to enhance operational efficiency and patient satisfaction. Eager to apply strong organizational and communication skills to support the healthcare team at GEO Group in Bakersfield, CA.

Overview

10
10
years of professional experience

Work History

Caregiver

In Home Supportive Services
Bakersfield, CA
11.2024 - Current
  • Organized and maintained patient records in accordance with privacy and data protection regulations.
  • Administered medication and monitored vital signs as prescribed by the physician
  • Assisted in transferring patients between beds, wheelchairs, examination tables, and other areas

Ophthalmologist Eye Technician

West Coast Eye Institute
Bakersfield
01.2020 - 02.2021
  • Consistently exceeded patient satisfaction scores by proactively addressing patient concerns and providing clear explanations of procedures, resulting in improved patient compliance and a more positive clinic experience.
  • Trained new technicians on the operation of OCT equipment, developing training materials and protocols that improved efficiency and reduced errors by 15%

Opthomolagy Trechnican

Empire Eye and Laser
Bakersfield, CA
02.2016 - 12.2018
  • Performed a variety of ophthalmic diagnostic tests, including visual acuity, tonometry, refraction, and visual field testing.
  • Assisted ophthalmologists with patient examinations and procedures, including minor surgical procedures.
  • Managed patient flow, scheduled appointments, and verified insurance coverage

Front Desk Receptionist

Empire Eye and Laser
Bakersfield
04.2015 - 05.2016
  • Managed patient check-in and check-out processes, including verifying insurance, collecting co-pays, and updating patient demographics, resulting in a 98% accuracy rate in patient record maintenance and a reduction in billing errors by 15%
  • Answered and triaged a high volume of phone calls (averaging 200+ per day), providing accurate information and scheduling appointments efficiently,

Education

Associate of Science -

UIE Collage of Bakersfield
01-2024

Associate of Science - Human Anatomy

UEI College
Bakersfield, CA
07-2015

High School Diploma -

Nort High Schoolh
Bakersfield
06-2009

Skills

  • Electronic Health Records (EHR) and medical billing software
  • Knowledge of medical terminology and healthcare procederes
  • Strong organizational skills and attention to detail
  • Proficiency in scheduling appointments and managing calendars
  • Excellent communication and customer service abilities
  • HIPAA Compliance

Timeline

Caregiver

In Home Supportive Services
11.2024 - Current

Ophthalmologist Eye Technician

West Coast Eye Institute
01.2020 - 02.2021

Opthomolagy Trechnican

Empire Eye and Laser
02.2016 - 12.2018

Front Desk Receptionist

Empire Eye and Laser
04.2015 - 05.2016

Associate of Science -

UIE Collage of Bakersfield

Associate of Science - Human Anatomy

UEI College

High School Diploma -

Nort High Schoolh

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