Samantha Kampa
Madison,WI
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes in a timely manner.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
One Twenty Live
2023.05 - 2023.09
- Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer satisfaction
- Cultivated a positive work environment through effective communication and teamwork
- Maintained a clean and organized work area, adhering to health and safety regulations at all times
- Mentored new servers on best practices for delivering excellent service while maintaining efficiency during busy shifts
Server/Head Hostess
Red Lobster
2021.10 - 2022.09
- Explained menu items and suggested appropriate options for food allergy concerns
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate food and beverage orders and ensuring timely delivery of meals
- Collaborated with team members to ensure smooth operation of the dining area, including table setup, cleanliness and organization
- Assisted in training new servers on menu knowledge, service standards and restaurant procedures
Drive Thru Cashier
Culver's
2020.08 - 2021.03
- Efficiently processed customer orders and payments in a fast-paced drive-thru environment
- Closely followed company policies and procedures regarding food safety regulations to maintain a safe experience for customers
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers
- Cross-trained in other areas of restaurant to provide additional support during busy periods
Dietary Aide
Aperion Care
2019.09 - 2020.03
- Served as a liaison between kitchen staff, nursing staff, and patients to ensure smooth communication regarding dietary requirements
- Fostered positive relationships with residents/patients through friendly interactions during meal services
- Maintained confidentiality of patient information at all times in accordance with HIPPA guidelines
- Followed proper sanitation procedures in handling food, utensils, and equipment to maintain a clean and safe environment
Education
Bachelor of Science - Biology
University of Wisconsin - Madison
Madison, WI12.2024
Associate of Science -
Elgin Community College
Elgin, IL05.2022
Skills
- Empathy
- Time management
- Critical thinking
- Leadership
- Teamwork
- Adaptability
- Organizational skills
Certification
- EMT - Certified Emergency Medical Technician in both Illinois and Wisconsin
- BLS Provider
Timeline
Server/Bartender
One Twenty Live
2023.05 - 2023.09
Server/Head Hostess
Red Lobster
2021.10 - 2022.09
Drive Thru Cashier
Culver's
2020.08 - 2021.03
Dietary Aide
Aperion Care
2019.09 - 2020.03
Bachelor of Science - Biology
University of Wisconsin - Madison
Associate of Science -
Elgin Community College
- EMT - Certified Emergency Medical Technician in both Illinois and Wisconsin
- BLS Provider
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