Samantha Katruska
Kent
Summary
Committed and hardworking Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Panera Bread Associate
Panera Bread
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Increased sales of promotional items by informing customers about current offers.
- Facilitated smoother checkout process, trained new employees on POS systems.
Field Worker
Shenot Farms
06.2021 - 08.2021
- Assisted customers with finding requested plants and flowers.
- Transported and loaded harvested items into delivery trucks.
- Harvested fruits and vegetables and prepared for sale or shipping.
Education
High School Diploma -
Pine Richland High School
Wexford, PA05-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Leadership qualities
- Customer engagement
- Decision-making
Languages
Spanish
Professional Working
Timeline
Panera Bread Associate
Panera Bread
05.2022 - Current
Field Worker
Shenot Farms
06.2021 - 08.2021
High School Diploma -
Pine Richland High School
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