Samantha Keefe
Rutland,Vermont
Summary
Motivated and versatile professional with a strong background in customer service, administrative support, and business operations. Experienced in managing diverse responsibilities across healthcare and retail sectors. Adept at building client relationships, coordinating daily operations, and delivering results in fast-paced environments. Proven entrepreneurial skills as the founder of an eCommerce business.
Overview
7
7
years of professional experience
Work History
Founder & E-Commerce Manager
Pretty G Swag
12.2024 - Current
- Launched and operate an independent online store utilizing the Shopify platform
- Handle all aspects of business operations including vendor sourcing, customer communication, marketing, and fulfillment
- Implement social media campaigns and paid advertising to increase visibility and revenue
- Analyze sales trends and customer feedback to optimize product offerings and improve the customer experience
Chart Retrieval Specialist
Episource
06.2024 - 11.2024
- Processed and tracked requests for medical records from external organizations
- Entered and organized information into a proprietary database system
- Collaborated with team members to ensure accurate and timely report preparation
Licensed Nursing Assistant
VNA & Hospice
10.2018 - 01.2022
- Delivered direct support and care to patients while maintaining high levels of accuracy in documentation
- Coordinated care with nurses and therapists to support recovery plans
- Built trust and rapport with clients and families to ensure satisfaction and comfort
Program Aide
Interage Adult Day Program
09.2018 - 06.2020
- Assisted with coordination and implementation of daily programs
- Supported staff in administrative and service roles to maintain smooth operations
- Helped clients with routine needs and social activities
Education
Associate of Science - Health Science
Community College of Vermont
12.2023
Licensed Nursing Assistant Program - undefined
Stafford Technical Center
07.2018
Skills
- Customer Relationship Management
- Sales and Negotiation Support
- Administrative & Organizational Efficiency
- Digital Marketing & eCommerce Operations
- Verbal & Written Communication
- Team Collaboration and Leadership
- Time Management and Multitasking
- Adaptability and Problem Solving
Timeline
Founder & E-Commerce Manager
Pretty G Swag
12.2024 - Current
Chart Retrieval Specialist
Episource
06.2024 - 11.2024
Licensed Nursing Assistant
VNA & Hospice
10.2018 - 01.2022
Program Aide
Interage Adult Day Program
09.2018 - 06.2020
Licensed Nursing Assistant Program - undefined
Stafford Technical Center
Associate of Science - Health Science
Community College of Vermont
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