Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Kelch

Vancouver,WA

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

2
2
years of professional experience

Work History

Package Handler

FedEx
10.2023 - Current
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.

Server Shift Leader

Shari's Cafe And Pies
09.2021 - 10.2023
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Clark College
Vancouver, WA
06.2025

Skills

  • Assignment Delegation
  • Food Safety
  • Food Presentation
  • Guest Service
  • Table Bussing

Timeline

Package Handler

FedEx
10.2023 - Current

Server Shift Leader

Shari's Cafe And Pies
09.2021 - 10.2023

High School Diploma -

Clark College
Samantha Kelch