Samantha King
Drummonds,TN
Summary
Dynamic professional with a proven track record at Olive Garden Restaurant, excelling in customer service and organizational ability. Leveraged strong multitasking and outgoing personality to develop loyal clientele and enhance team training, driving up sales and ensuring operational excellence. Skilled in complex problem-solving and hospitality service, consistently delivering outstanding guest experiences. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service proffessional position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Bartender
Olive Garden Restaurant
07.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Caregiver
Partners Long Term Healthcare
01.2016 - 03.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted with daily living activities, running errands, and household chores.
Education
Registered Dental Assistant - Dental Assistant
Concorde Career College
Memphis, TN02.2017
Skills
- Strong multitasking
- Customer Service
- Outgoing Personality
- Organizational ability
- Highly reliable
- Handling Difficult Customers
- Complex Problem-Solving
- Memory retention
- Hospitality service expertise
- Team training and development
- Sales expertise
Timeline
Bartender
Olive Garden Restaurant
07.2019 - Current
Caregiver
Partners Long Term Healthcare
01.2016 - 03.2021
Registered Dental Assistant - Dental Assistant
Concorde Career College
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