SAMANTHA KIRK
Lithonia,GA
Overview
17
17
years of professional experience
Work History
FSL SPECIALIST
ASURION
CHAMBLEE , GA
09.2022 - Current
- Supports the direction of the FSL Manager in delivering efficient and effective transaction processing , goal attainment,shrink plan integrity,safety and training and employee development.
- Have multiple programs in the FSL such as DES , NDES , VERIZON NDES and 5G.
- Obtaining reports on current metrics and updating the team on where we are at for our goals.
- Researching variances for all programs .
- Research and navigate root causes of an issue and seek opportunities for resolution.
- Great multi-tasking in fast paced environment
- Conduct monthly and Weekly inventory count for each program.
FULLFILLMENT EXPERT
ENJOY TECHNOLOGIES
Tucker, GA
02.2021 - 09.2022
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Systematically control the movement of inventory through multiple programs such as Opus and Oracle and create Jira and Arit tickets.
Delivery Driver
AMAZON
ATLANTA,GA
01.2019 - 09.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
BACK OFFICE LEAD
Best Buy
ATLANTA ,GA
05.2007 - 06.2016
- Direct accurate reconciliation of all daily cash management processes of back-office functions
- Hiring and onboarding , ordering supplies , expense control , time sheet management and maintaining employee files
- Partner closely with store employees and leadership ,driving profitable results across the store
- Support the direction of the Front-End Supervisor or Assistant Store Manager in delivering efficient and effective transaction processing , goal attainment , shrink plan integrity , safety and profitability within the store through coaching, training employee development
Education
High School Diploma -
Clarkston High School
Clarkston, GA05.1998
Skills
Easily adapted to change
Reporting
An independent self -starter
Well organized and highly efficient working in a multi-tasking dynamic environment
Superior communication skills in dealing with customers , co-workers and employees
Ability to plan and organize , supervise thework of others
Timeline
FSL SPECIALIST
ASURION
09.2022 - Current
FULLFILLMENT EXPERT
ENJOY TECHNOLOGIES
02.2021 - 09.2022
Delivery Driver
AMAZON
01.2019 - 09.2020
BACK OFFICE LEAD
Best Buy
05.2007 - 06.2016
High School Diploma -
Clarkston High School