Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Knight

Mohegan Lake,NY

Summary

Administrative Support professional with extensive experience in customer service roles. Well-versed in maintaining accuracy and efficiency in office operations, including schedule management and patient accommodation. Demonstrated ability to learn quickly and focus on details to enhance productivity.

Overview

6
6
years of professional experience

Work History

Administrative Support Assistant

NHPP Gastroenterology at Phelps
Sleepy Hollow, New York
09.2024 - Current

Prioritized patient accommodation while balancing office needs in a healthcare office setting. Streamlined communication processes between patients and staff to improve interactions. Maintained meticulous attention to detail for accurate documentation and reporting. Developed time management skills to optimize workflow and complete tasks efficiently.

Junior Colorist

Le Collage Salon
Mount Kisco, New York
11.2021 - 04.2024

Fostered a personable image while upholding professionalism in client interactions. Resolved client issues with effective solutions and valuable guidance. Kept workspace organized to enhance comfort for senior stylists' productivity. Enabled colleagues in advanced positions to better serve clients through support.

Member Service Representative

Planet Fitness
Peekskill, New York
03.2021 - 02.2023

Resolved member issues swiftly to enhance customer satisfaction. Utilized customer service expertise to handle inquiries professionally. Processed payments accurately using designated systems. Answered phone calls promptly to provide assistance or information. Gained knowledge of gym offerings to simplify information for members. Applied skills in current role to distill complex information for patients.

Sales Associate

Old Navy
Mohegan Lake, New York
07.2019 - 01.2021

Executed cash handling procedures with precision, emphasizing accuracy and detail. Addressed customer inquiries and resolved issues swiftly, enhancing service quality. Applied comprehensive product knowledge to guide customers in purchasing decisions.

Education

Bachelor of Arts - English

Southern New Hampshire University
Manchester, NH
05-2028

License - Cosmetology

Empire Beauty School
Peekskill, NY
09-2021

High School Diploma -

Walter Panas High School
Cortlandt Manor, NY
06-2017

Skills

Effective problem-solving

Computational thinking

Time management

Verbal and written communication

Customer service

Languages

Spanish
Limited

Timeline

Administrative Support Assistant

NHPP Gastroenterology at Phelps
09.2024 - Current

Junior Colorist

Le Collage Salon
11.2021 - 04.2024

Member Service Representative

Planet Fitness
03.2021 - 02.2023

Sales Associate

Old Navy
07.2019 - 01.2021

Bachelor of Arts - English

Southern New Hampshire University

License - Cosmetology

Empire Beauty School

High School Diploma -

Walter Panas High School