Samantha Kofroth
Glenolden,PA
Summary
Senior HR Manager with extensive experience and a proven success of 10 years in driving strategic HR operational initiatives with a key focus on Talent Acquisition, Employee Retention, Succession Planning, Organizational Development, Legal Compliance, Grievance Management, and Quality & Compliance.
Overview
9
9
years of professional experience
Work History
Quality & Compliance Lead
Help At Home
11.2022 - Current
- Ensures that the Company has the policies and practices to comply with all requirements of Federal and State regulations for home health care agencies and services.
- Collects and assesses data and information related to service delivery needs, failures, and other risk areas, including identification of trends, issues and supporting data to determine a comprehensive program for our patients/clients including process improvement, clinical experiences and learning technologies.
- Assesses plans, develop, implement, and evaluate ongoing quality service delivery needs and professional development needs of the market and patient/client-facing staff.
SENIOR REGIONAL MANAGER, HR OPERATIONS
Open Systems Healthcare
01.2018 - 11.2022
- Oversight of offices located in Pennsylvania, Delaware, Florida and Washington DC
- Maintain regulatory compliance with local, state and federal laws.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
BRANCH MANAGER
Open Systems Healthcare
09.2016 - 01.2018
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations
- Complied with regulatory guidelines and requirements.
HUMAN RESOURCES COORDINATOR
Open Systems Healthcare
09.2015 - 09.2016
- Assisted with recruitment process by posting job ads, filtering applications, scheduling & conducting interviews, and drafting offer letters
- Used tracking database for licensure renewal credits and renewal deadlines.
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A - HUMAN RESOURCES MANAGEMENT
Strayer University
Washington, DCBACHELOR OF ARTS (B.A - PSYCHOLOGY
Widener University
Chester, PASkills
- Organizational Skills
- Leadership Skills
- Communication Skills
- Multitasking Abilities
Timeline
Quality & Compliance Lead
Help At Home
11.2022 - Current
SENIOR REGIONAL MANAGER, HR OPERATIONS
Open Systems Healthcare
01.2018 - 11.2022
BRANCH MANAGER
Open Systems Healthcare
09.2016 - 01.2018
HUMAN RESOURCES COORDINATOR
Open Systems Healthcare
09.2015 - 09.2016
MASTER OF BUSINESS ADMINISTRATION (M.B.A - HUMAN RESOURCES MANAGEMENT
Strayer University
BACHELOR OF ARTS (B.A - PSYCHOLOGY
Widener University
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