Samantha Koonce
Splendora,TX
Summary
Accomplished Assistant Manager with a proven track record at Exxon Mobil, adept in staff supervision and strategic planning. Excelled in enhancing operational accuracy and customer service, leading to increased repeat business. Skilled in Google Drive and team motivation, consistently exceeded project milestones and improved workplace accountability without exceeding a 55-word limit.
Just to add on I’ve also done a lot of side work during the periods I did not have a job, such as handyman, construction, mechanical work. I’m also a very quick learner.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Shell Gas Station
06.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Assistant Manager
Exxon Mobil
01.2023 - 04.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assembler
A&C Assemblies
10.2022 - 01.2023
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Tested finished products to perform quality assurance and identify discrepancies.
Assistant Manager
Timewise Food Store
11.2020 - 11.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cashier
Exxon Mobil
10.2019 - 06.2020
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Splendora High School
Splendora, TX05.2019
Skills
- Task Delegation
- Staff Supervision
- Strategic Planning
- Workload Management
- Google Drive
- Orientation and training
- Policy Enforcement
- Team motivation
- Money Handling
- Staff Management
Timeline
Assistant Manager
Shell Gas Station
06.2023 - Current
Assistant Manager
Exxon Mobil
01.2023 - 04.2023
Assembler
A&C Assemblies
10.2022 - 01.2023
Assistant Manager
Timewise Food Store
11.2020 - 11.2022
Cashier
Exxon Mobil
10.2019 - 06.2020
High School Diploma -
Splendora High School
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