Samantha Lamb
Portland,OR
Summary
Efficient professional with a strong foundation in patient scheduling and insurance verification. Committed to delivering outstanding support in healthcare settings, enhancing operational efficiency and patient satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Office Specialist
Samaritan General Hospital
Albany, Oregon
04.2025 - 01.2026
- Scheduled appointments for patients and coordinated follow-up visits.
- Assisted with billing inquiries and verified insurance information.
- Maintained patient records in electronic health record systems securely.
- Managed patient intake and registration processes efficiently.
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
Medical Assistant
Tahoe Forest Hospital District
Truckee, California
07.2023 - 03.2025
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Conducted routine tests and collected specimens for analysis.
Receptionist
Reno Family Eye Care
Reno, NV
01.2021 - 06.2023
- Managed patient check-ins and scheduled appointments efficiently.
- Verified insurance information and processed patient forms accurately.
- Answered phone calls and responded to inquiries promptly.
- Provided exceptional customer service to enhance patient experience consistently.
Bookkeeper
Raley's Supermarket
Reno, Nevada
07.2020 - 06.2023
- Managed daily financial transactions and maintained accurate records.
- Processed accounts payable and receivable using accounting software.
- Assisted in payroll processing and ensured employee hours were recorded correctly.
- Prepared monthly financial reports for management review and decision-making.
- Maintained compliance with company policies and accounting regulations effectively.
Head Cashier
Home Depot
Reno, Nevada
09.2017 - 05.2020
- Managed cash register operations and ensured accurate cash handling procedures.
- Supervised and trained team members on customer service best practices.
- Coordinated daily scheduling to optimize staff coverage during peak hours.
- Assisted customers with inquiries and resolved issues efficiently.
- Processed returns and exchanges according to store policies and procedures.
Education
Some College (No Degree) -
University of Nevada, Reno
Reno, NVPortland Community College
Portland, Oregon, ORSkills
- Electronic health records
- Patient scheduling
- Insurance verification
- Customer service
- Attention to detail
- Effective communication
Certification
BLS
Timeline
Medical Office Specialist
Samaritan General Hospital
04.2025 - 01.2026
Medical Assistant
Tahoe Forest Hospital District
07.2023 - 03.2025
Receptionist
Reno Family Eye Care
01.2021 - 06.2023
Bookkeeper
Raley's Supermarket
07.2020 - 06.2023
Head Cashier
Home Depot
09.2017 - 05.2020
Some College (No Degree) -
University of Nevada, Reno
Portland Community College