Samantha Lee
Fair Oaks,CA
Summary
Motivated restaurant server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Mimosa House
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Seated customers in a timely manner by managing reservations and waitlists skillfully
- Cultivated warm relationships with regular customers
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails
General Manager
Pieology
02.2020 - 03.2023
- Trained employees in duties, policies and procedures
- Recruited, interviewed and hired qualified staff for open positions
- Created schedules and monitored payroll to remain within budget
- Supervised employees through planning, assignments and direction
- Managed inventory levels and conducted corrective action planning to minimize long-term costs
- Built and maintained loyal, long-term customer relationships through effective account management
Brand Representative
Hollister.Co
06.2019 - 09.2020
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Greeted customers warmly and pleasantly answered inquiries.
- Maintained knowledge of current promotions and product features.
- Worked with team to achieve sales goals for products.
Education
Associate of Science - Social Science
American River College
Sacramento, CA2025
Skills
- Multitasking and organization
- Point of sale (POS) system operations
- Shift scheduling
- Documentation and reporting
- Inventory management
- ServSafe certification
- Espresso machine operation
Timeline
Server/Bartender
Mimosa House
04.2023 - Current
General Manager
Pieology
02.2020 - 03.2023
Brand Representative
Hollister.Co
06.2019 - 09.2020
Associate of Science - Social Science
American River College
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