Samantha Lee

Bertrand,MO

Summary

Dynamic manager with a proven track record at J.D. Streett & Company, Inc., excelling in team leadership and operations management. Enhanced employee engagement and productivity while optimizing inventory levels. Known for exceptional customer service and conflict resolution skills, fostering a positive work environment that drives business success.

Overview

years of professional experience

Work History

Manager

J.D. Streett & Company,Inc

08.2011 - Current

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Criminal Justice

Three Rivers Community College

Poplar Bluff, MO

Dipolma - General Studies

Thomas W. Kelly Highschool

Benton, MO

05.2008

Skills

Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Task delegation
Relationship building
Operations management
Shift scheduling
Policy implementation
Conflict resolution
Clear communication
Employee onboarding

Inventory management
Recruiting and interviewing
Vendor management
Computer skills
Adaptability and flexibility
Positive attitude
Attention to detail
Problem-solving
Multitasking Abilities
Organizational skills
Hiring and training
Work Planning and Prioritization

Timeline