Samantha Leon

• Stocked and organized items on shelves, ensuring accurate zoning and presentation.
• Scanned shelf labels and sent orders for out-of-stock items, maintaining inventory accuracy.
• Assisted with maintenance tasks and cleaned up spills, supporting a safe and tidy environment.
• Printed labels for items lacking UPCs to ensure accurate inventory tracking.
• Processed claims for damaged goods to maintain product quality standards.
• Generated labels for overstocked items to streamline inventory management.

• Assisted customers with Nintendo console issues via chat and phone call.
• Provided support for Nintendo console inquiries through chat and phone communication.
• Resolved customer issues related to Nintendo consoles using chat and phone support.

(I had to leave this job due to my boyfriends parents bar receiving damage due to the M&M Bar and Grill burning down, so he had to help with construction and I went back to being full-time Mom.)

I can type at around 70wpm

• Maintained accurate inventory records and monitored stock levels.
• Reviewed customer requests, resolved questions and defined specifications before completing orders.
• Maintained accurate records of transactions using the point-of-sale system.
• Listened to customer needs to identify and recommend best products and services.
• Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
• Developed strategies for improving the customer experience.

• Loaded clay targets onto machines for tournament participants to shoot.
• Operated and maintained trap machines by loading clay targets for shooting events.
• Assisted in unloading and setting up boxes of clay targets from trucks into traps.