Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Logan

Baltimore,MD

Summary

Proven multitasker and efficient problem-solver, I excel in fast-paced environments, evident from my role at SweetieBoy Transportation. My expertise in documentation and exceptional customer service skills contributed to streamlining operations and enhancing team coordination. Trained professionals and improved data tracking, demonstrating dependability and a commitment to excellence.

Overview

8
8
years of professional experience

Work History

Car Coordinator

SweetieBoy Transportation
04.2024 - Current
  • Inspect every unit coming and going.
  • Used company device to maintain inventory of lot.
  • Made sure all titles and keys matched what was on BOL.
  • Update spread sheet to when drivers or haulers arrive and how many units are being taken out or coming in.
  • Communicating with rest of team on communication channel
  • Working with our dispatchers to ensure drivers and haulers are on track.
  • Parking vehicles and staging them for our drivers.


Picker/Sorter Operations Associate

Kohls Warehouse Distribution
09.2023 - 01.2024
  • Worked fast to meet assigned daily picking quotas.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Used RF scanners to track orders and verify accuracy.
  • Verified proper labeling and identification on all orders before shipment.
  • Assisted in reducing product damage through careful handling of items during the picking process.

Dispatcher /Lead CSR

Ashley Furniture
02.2017 - 01.2021
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Directed dispatching, routing, and tracking of 10+ trucks
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.

Education

GED -

Career Starters
Online
05-2019

Skills

  • Documentation proficiency
  • Self-motivated
  • Fast paced
  • Multitasker
  • Customer Service
  • Time Management
  • Dependable and Responsible

Timeline

Car Coordinator

SweetieBoy Transportation
04.2024 - Current

Picker/Sorter Operations Associate

Kohls Warehouse Distribution
09.2023 - 01.2024

Dispatcher /Lead CSR

Ashley Furniture
02.2017 - 01.2021

GED -

Career Starters

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Samantha Logan