Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
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Samantha Longoria

Brownsville,TX

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bubba's 33 Server

Bubba's 33
Brownsville , TX
03.2025 - Current
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Chick-fil-A Marketing Manager

Chick-fil-A
Brownsville, TX
07.2024 - 11.2024
  • Generated ideas to increase sales through creative promotions.
  • Managed social media accounts and campaigns.
  • Created content for promotional materials, including brochures, flyers, and websites.
  • Analyzed market trends to identify potential opportunities for growth.
  • Maintained relationships with key customers through regular communication.
  • Worked with management team to oversee and monitor marketing strategy.

Chick-fil-A Front of House (FOH) Team Member

Chick-fil-A
Brownsville, TX
06.2023 - 06.2024
  • Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
  • Maintained cleanliness of dining area, including tables, chairs, floors, and windows.
  • Assisted in taking orders and ensured accurate delivery of food items to customers.
  • Processed payments and handled cash transactions accurately.
  • Monitored guest satisfaction levels throughout meal services.
  • Maintained a professional attitude while working under pressure during peak hours.

Education

High School Diploma -

Simon Rivera Early College High School
Brownsville, TX
06-2022

Some College (No Degree) - Criminal Justice

The University of Texas Rio Grande Valley
Brownsville

Skills

  • Team collaboration
  • Customer service
  • Social media management
  • Positive and professional
  • Multitasking and organization
  • Cleanliness standards
  • Time management
  • Strong work ethic

Affiliations

  • Simon Rivera Early College High School Band (2018- 2022)
  • Simon Rivera Early College High School Business Professionals of America (BPOA)(2021-2022)
  • Teacher Assistant (TA) at Our Heavenly Father Church
  • Forensic Science's Teacher Assistant (TA) at Simon Rivera Early College High School

Languages

English
Professional
Spanish
Professional

Accomplishments

Simon Rivera Early College High School

  • National Honor Society (NHS) Member
  • BPOA State qualifier under the "Ethics and Professionalism" category
  • Simon Rivera Early College High School Leadership Award

University of Texas Rio Grande Valley

  • SCLA Honor Society Member
  • Honor Society Member

Certification

  • Certified Emergency Telecommunicator (2021-2023)

References

References available upon request.

Timeline

Bubba's 33 Server

Bubba's 33
03.2025 - Current

Chick-fil-A Marketing Manager

Chick-fil-A
07.2024 - 11.2024

Chick-fil-A Front of House (FOH) Team Member

Chick-fil-A
06.2023 - 06.2024

High School Diploma -

Simon Rivera Early College High School

Some College (No Degree) - Criminal Justice

The University of Texas Rio Grande Valley

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