SAMANTHA LOZANO
Simi Valley,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Detail-oriented team player with strong organizational skills. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Macys Department Store
07.2023 - 03.2024
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
Education
High School Diploma -
Michael Krop Senior High School
06.2022
Skills
- Customer Assistance
- Problem-Solving
- Time Management
- Quick Learner
- Teamwork and Collaboration
- Stocking and Receiving
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Macys Department Store
07.2023 - 03.2024
High School Diploma -
Michael Krop Senior High School
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