Samantha Luberto
Whitinsville,MA
Summary
Dedicated and results-driven Surgical Coordinator with a proven track record of excellence in orchestrating seamless surgical procedures. Armed with comprehensive experience in the healthcare industry, I excel in managing the intricate details of surgical coordination, from patient scheduling to overseeing the transition to fully electronic health records. Recognized for implementing efficient processes and earning accolades, including the HEROS award from Modernizing Medicine EHR. Possess exceptional leadership, multitasking, and organizational skills to ensure optimal patient care and operational efficiency. Seeking to bring my expertise to a dynamic surgical team, contributing to the success of a forward-thinking healthcare facility.
Overview
10
10
years of professional experience
Work History
Ophthalmology Surgical Coordinator
Eye Plastic And Reconstructive Surgeons Of CNY
2018.05 - Current
- Enhanced patient satisfaction by efficiently scheduling and coordinating ophthalmology surgeries.
- Streamlined the surgical booking process for improved time management and resource allocation.
- Managed patients'' pre-operative requirements, reducing cancellations and rescheduling instances.
- Assisted in implementing new surgical technologies, resulting in increased efficiency and improved patient outcomes. (Incorporated a new EHR)
- Verified insurance coverage and obtained pre-authorizations.
Corporate Event Coordinator
CNY Vision Forum
2023.03 - Current
- Enhanced event attendee experience by meticulously organizing and executing corporate events.
- Managed event logistics for smooth operations, resulting in successful events with minimal issues.
- Streamlined event registration processes for increased efficiency and improved participant satisfaction.
- Negotiated contracts with vendors, securing high-quality services at competitive prices.
Shift Manager
Aldi Foods
2013.08 - 2018.08
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Managed staff hiring, training and supervision.
Education
Associate of Applied Science - Marketing Management And Research
Bryant And Stratton College
Clay, NY04.2014
Skills
- Problem Solving
- Time Management
- Computer Proficiency
- HIPAA Compliance
- Critical Thinking
- Multitasking Abilities
- Electronic Medical Records
- Surgical Coordination
- Preoperative Preparation
- Continuous Improvement
- Staff Training
Accomplishments
- Earned "HERO's" Award in 2023 from Modernizing Medicine EHR system for outstanding contributions to the implementation and optimization of electronic health records.
- Achieved eliminating paper charts and becoming fully electronic office by introducing Modernizing Medicine resulting in a much more efficiently managed health care office.
- Trained 15 or more employees solely on how to use the new implemented software accurately and efficiently.
Timeline
Corporate Event Coordinator
CNY Vision Forum
2023.03 - Current
Ophthalmology Surgical Coordinator
Eye Plastic And Reconstructive Surgeons Of CNY
2018.05 - Current
Shift Manager
Aldi Foods
2013.08 - 2018.08
Associate of Applied Science - Marketing Management And Research
Bryant And Stratton College
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