Samantha Maaske
Strategic Transportation
Prescott,WI
22
years of professional experience
Highly organized professional with over 15 years of experience in logistics and account management. Expertise in coordinating logistics operations and implementing tracking systems to improve efficiency and customer satisfaction. Committed to driving cost-effective solutions and fostering strong client relationships.
Work History
Logistics Specialist
4 Years 5 Months- Coordinated logistics operations to optimize shipment schedules and reduce delays.
- Managed relationships with carriers to ensure timely deliveries and cost-efficiency.
- Developed process improvements that enhanced operational workflows and reduced bottlenecks.
- Analyzed inventory levels and implemented tracking systems for improved accuracy.
- Achieved cost savings in transportation expenses by negotiating contracts with carriers and optimizing shipping routes.
- Maximized customer satisfaction with timely deliveries by coordinating closely with suppliers, carriers, and distribution centers.
Account Manager
14 Years 6 Months- Managed client relationships, ensuring timely resolution of issues and seamless communication.
- Developed strategic account plans to enhance client satisfaction and retention.
- Analyzed market trends to identify growth opportunities and drive revenue generation initiatives.
- Led cross-functional teams in executing large-scale projects, maintaining focus on client objectives.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Worked with sales the the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Led contract negotiations, ensuring favorable terms that supported long-term partnerships and profitability.
Account Manager - Regional Planner
3 Years 3 Months- Developed strategic account plans to enhance client relationships and streamline communication.
- Coordinated cross-functional teams to deliver integrated solutions tailored to client needs.
- Led initiatives to improve customer satisfaction, resulting in enhanced service delivery protocols.
- Analyzed market trends to identify growth opportunities and inform decision-making processes.
Education
- Business Management/Accounting
Skills
Transportation management
Route optimization
International logistics
Distribution management
Transportation planning
Transport management
Warehousing and delivery
Shipping and receiving
Fleet management
Expense management
Cost analysis
Project assignments
Accounting principles
Timeline
Logistics Specialist
Strategic Transportation
02.2022 - CurrentRead More
Account Manager
MVP Logistics, K & K Express Dba K2 Logistics
08.2007 - 02.2022Read More
Account Manager - Regional Planner
Major Transport
04.2004 - 07.2007Read More
Globe College
from Business Management/Accounting
Read More