Samantha Manuli
Garden Catering
Norwalk,CT
20
years of professional experience
Skills
Customer service
Data entry
Computer skills
Office administration
Administrative support
Microsoft Word
Time management
Microsoft Excel
File organization
Microsoft outlook
Customer and client relations
Filing
Customer relations
Clerical support
Critical thinking
Strong problem solver
Scheduling
Professional communication
Database entry
Dedicated team player
Professional and mature
Multi-line phone systems
Work History
Administrative Assistant
12 Years 1 Month- Managed daily administrative operations, including scheduling, correspondence, and document organization.
- Coordinated internal communication between office staff, front of house staff and kitchen team.
- Prepared invoices payment documentation with strong accuracy.
- Maintained files, reports, and confidential records in organized, accessible systems.
- Resolved routine administrative issues quickly while ensuring consistent support for daily business needs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting customers.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively communicating needs to the executive staff.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
Billing Clerk
7 Years- Processed vehicle deals, invoices, and billing documents with accuracy and confidentiality.
- Reconciled billing discrepancies across sales, service, and accounting records.
- Coordinated with finance managers to resolve contract, payoff, and title issues.
- Verified customer and vehicle data before posting transactions into dealership systems.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
- Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Adapted quickly to changes in company policies or procedures, maintaining consistent performance levels during periods of transition.
- Collaborated with sales team to ensure billing accuracy and customer satisfaction.
Receptionist
5 Months- Answered multi-line calls and routed inquiries to appropriate mortgage specialists
- Greeted clients and visitors, managed front desk flow, and maintained professional lobby experience
- Scheduled appointments, coordinated calendars, and supported meeting room readiness
- Processed incoming mail, deliveries, and confidential documents with accuracy
- Monitored office supplies and reordered materials to sustain daily operations
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma
Timeline
Administrative Assistant
Garden Catering
09.2014 - CurrentRead More
Billing Clerk
Miller Motorcars
08.2007 - 08.2014Read More
Receptionist
Luxury Mortgage
03.2007 - 08.2007Read More
Port Chester High School
High School Diploma
Read More