Samantha Marmolejo
Houston,TX
Summary
Driven Cosmetologist with a proven track record of enhancing client satisfaction through personalized services and expert beauty treatments. At Self Employed Services, excelled in maintaining a hygienic environment and mastering facial massage techniques. Known for exceptional social skills and a commitment to staying ahead of industry trends, significantly boosting client retention. Certified Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
1
1
Certification
Work History
Cosmetologist
Self Employed Services
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Education
Cosmetology - Active License
Houston Training School
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Continuing education
- Selling and Upselling
- Facial Massage Techniques
- Facials and Skincare Treatments
- Esthetics
- Hair Cutting and Trimming
- Payment Processing
- Beauty Treatment Recommendation
- Highlights and lowlights
- Chemical Application
Certification
Masters of balayage certified
Olapex certification
Brazilian blowout certified
Scalp micro pigmentation certified
Elevate my esthetics certified
Barbicide certified
Bloodborne pathogens certification
Timeline
Cosmetologist
Self Employed Services
Cosmetology - Active License
Houston Training School
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