Samantha Martinez
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Sales Development Representative
Monotype
Remote
06.2023 - Current
- Executed comprehensive outreach strategies, leading to significant growth in client interaction.
- Conducted market research to identify and target high-potential leads, driving business growth.
- Provided strategic feedback to the sales team, enhancing the overall sales process and performance.
- Collaborated with senior leadership to develop strategies for market expansion.
- Trained and mentored junior sales development representatives, promoting knowledge sharing, and team growth.
Administrative Assistant- IT Department
University of Miami- school
Miami, FL
05.2022 - 06.2023
- Created and managed Excel spreadsheets, enabling engineers and architects to pinpoint Internet sources within buildings.
- Developed comprehensive floorplans and configured project documents to ensure fulfillment.
- Organized and managed data using text files, ensuring streamlined document storage and accessibility.
Lead Sales Key Holder
Outdoor Voices
Boston, MA
08.2021 - 06.2022
- Drove team performance to exceed sales targets by delivering outstanding customer service.
- Managed inventory control and ensured seamless online order fulfillment.
- Developed and implemented strategies to increase sales and customer satisfaction.
- Resolved customer inquiries promptly and professionally.
Lead Key Holder
Uwila Warrior
Boston, MA
10.2020 - 03.2021
- Facilitated and developed lasting relationships with clients to increase client retention.
- Maintained well-organized and visually appealing merchandise displays, driving customer engagement and sales.
- Processed transactions through Shopify, ensuring accuracy and efficient checkout experiences.
Administrative Assistant
University of Massachusetts Boston
Boston, MA
01.2018 - 06.2020
- Managed administrative tasks, including preparing correspondence, reports, and schedules for the athletic department.
- Maintained a clean and welcoming reception area, ensuring a professional environment.
- Assisted with the recruitment process for prospective athletes using online platforms.
- Organized and tracked various documents using Excel, ensuring proper data management.
Sales and Marketing Representative
Kona Ice
Miami, FL
09.2015 - 06.2018
- Generated sales leads through cold calling, networking, and community advertising initiatives.
- Designed promotional visuals and managed social media posts to boost brand visibility.
- Delivered exceptional customer service and maintained detailed product knowledge to assist with customer inquiries.
Education
Bachelor of Science - Marketing
University of Massachusetts, Boston
Boston, MA05-2022
Skills
- Communication
- Microsoft Office (Excel, PowerPoint, Outlook, Word)
- LinkedIn Proficiency
- CRM Software
- Time Management
- Email Marketing
- Lead Generation
Languages
English
Native/ Bilingual
Spanish
Full Professional
Certification
MAP (Management Achievement Program)
Social Media Marketing Certified Program
Accomplishments
- LEC Volleyball Champion 2019 (Student Athlete)
Affiliations
Active Member, Junior League of Miami/Houston – Support community initiatives through volunteer service and leadership development.
Timeline
Senior Sales Development Representative
Monotype
06.2023 - Current
Administrative Assistant- IT Department
University of Miami- school
05.2022 - 06.2023
Lead Sales Key Holder
Outdoor Voices
08.2021 - 06.2022
Lead Key Holder
Uwila Warrior
10.2020 - 03.2021
Administrative Assistant
University of Massachusetts Boston
01.2018 - 06.2020
Sales and Marketing Representative
Kona Ice
09.2015 - 06.2018
Bachelor of Science - Marketing
University of Massachusetts, Boston
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