Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Martinez

San Antonio

Summary

Dynamic Merchandise Supervisor at SeaWorld Aquatica with a proven track record in enhancing customer service and training staff. Skilled in visual merchandising and project management, I excel at fostering collaboration across departments to optimize operations and elevate guest experiences. Committed to driving sales through effective data analysis and forecasting.

Overview

2
2
years of professional experience

Work History

Merchandise Supervisor

SeaWorld Aquatica
San Antonio
02.2023 - Current
  • Manage retail store operations at Aquatica while supporting customer service and guest experience in other park areas.
  • Train entry-level employees and higher-level employees to fulfil duties and tasks for their role.

Mobile Ordering Assistant Supervisor

SeaWorld Aquatica
San Antonio
03.2023 - 07.2024
  • Trained new staff members on company policies, procedures and job expectations.
  • Collaborated with managers from other departments to ensure smooth workflow across the organization.
  • Prepared and delivered food to our rented cabana guests throughout the park, while doing so in a sophisticated and quick manner.

Education

Business Administration And Management

Texas State University
San Marcos, TX
05-2026

High School Diploma -

John Marshall High School
San Antonio
06-2023

Skills

  • Customer service
  • Employee training
  • Visual merchandising
  • Project management
  • Data analysis
  • Sales forecasting

Timeline

Mobile Ordering Assistant Supervisor

SeaWorld Aquatica
03.2023 - 07.2024

Merchandise Supervisor

SeaWorld Aquatica
02.2023 - Current

Business Administration And Management

Texas State University

High School Diploma -

John Marshall High School

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