Samantha Martinez
San Antonio,TX
Summary
Innovative leader recognized for coaching and mentoring teams to achieve operational excellence. Adept at recruiting and training staff, driving decision-making processes, and implementing procedures that enhance efficiency and accuracy.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Manager
Circle K
San Antonio, Texas
05.2026 - Current
- Managed scheduling to ensure adequate staffing during peak hours and events.
- Trained and mentored staff to enhance team performance and service quality.
- Led daily operations to ensure efficient store management and customer service.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Manager
7 Eleven Gas Station
10.2010 - 04.2026
- Oversaw daily operations to ensure adherence to safety protocols and company policies, fostering a secure work environment.
- Managed point of sale system, workday system, and employee scheduling to streamline operations.
- Managed inventory levels and optimized stock management to minimize waste and support operational efficiency.
- Developed staff training programs, enhancing team performance and customer service skills.
- Implemented new procedures that improved transaction speed and accuracy at point of sale systems.
- Recruited, interviewed, and hired employees while implementing a mentoring program to encourage positive feedback and engagement.
Skills
- Budget control
- Coaching and mentoring
- Budget control
- Shift scheduling
- Decision-making
- Time management
- Team leadership
- Customer service
- Cash handling
- Task delegation
Certification
- tabc certification
- sersave certification
Timeline
Manager
Circle K
05.2026 - Current
Manager
7 Eleven Gas Station
10.2010 - 04.2026