Samantha Matthews
Benson,NC
Summary
Experienced Elite Stylist with a proven track record at Ulta Beauty Inc., excelling in customer service and product knowledge. Recognized for boosting client retention through exceptional attention to detail and creativity. Adept at mentoring junior stylists and staying ahead of fashion trends while fostering a collaborative and thriving salon environment. Expertise in color theory and trend analysis. Known for reliability, creativity, and strong communication skills.
Overview
20
20
years of professional experience
Work History
Elite Stylist
Ulta Beauty Inc.
12.2014 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Mentored junior stylists, providing guidance on best practices in customer service and instruction on cutting and styling hair.
Master Stylist/Shift Supervisor
Hair Cuttery/Famous Hair
01.2005 - 12.2014
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
- Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
- Colored and treated hair using modern technology.
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Became a certified Corporate Educator, responsible for traveling to various salons to teach hair technique fundamentals to junior stylists.
Education
Cosmetology License -
Central Carolina Community College
Sanford, NC09-2003
High School Diploma -
Triton High School
06-2002
Skills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
Timeline
Elite Stylist
Ulta Beauty Inc.
12.2014 - Current
Master Stylist/Shift Supervisor
Hair Cuttery/Famous Hair
01.2005 - 12.2014
Cosmetology License -
Central Carolina Community College
High School Diploma -
Triton High School