Samantha Matthis
Owensboro
Summary
To influence and motivate children in a fun atmosphere that is equipped for all stages of learning.
Overview
19
19
years of professional experience
Work History
Service Writer
Gerber Collision
Owensboro
02.2023 - 05.2026
- Managed customer inquiries and provided detailed service estimates.
- Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
- Communicated with technicians to clarify service needs and progress updates.
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Communicated repair information to customers in a professional manner.
- Assisted customers in understanding repair processes and timelines clearly.
Bartender • Manager
Beef ‘O’ Brady’s
07.2008 - 03.2020
- Monitored front of house staff, ensuring adherence to service standards.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Monitored customer preferences to tailor sales strategies.
- Accountable for all money and deposits.
Pharmaceutical Sales • Territory Manager
Auriga
06.2007 - 07.2008
- Managed territory sales strategies to enhance market presence and customer engagement.
- Developed relationships with key clients to drive loyalty and repeat business opportunities.
- Managed office calls and allocated samples to departments based on specific physician requests.
- Collaborated with cross-functional teams to align product promotions and marketing efforts.
- Distributed pharmaceuticals to healthcare providers, ensuring timely availability for patient needs.
Education
Elementary Education -
Owensboro Community College
Owensboro, Kentucky05-2012
Bachelor of Arts - Communications
University of Louisville
Louisville, Kentucky05-2007
Skills
- Goal Oriented
- Team Player
- Dependable
- Organized
- Honest
- Patient
- Customer relationship management
- Team collaboration
Timeline
Service Writer
Gerber Collision
02.2023 - 05.2026
Bartender • Manager
Beef ‘O’ Brady’s
07.2008 - 03.2020
Pharmaceutical Sales • Territory Manager
Auriga
06.2007 - 07.2008
Elementary Education -
Owensboro Community College
Bachelor of Arts - Communications
University of Louisville