Samantha McMahan

An accomplished and enthusiastic leader with over 15 years of experience in immigration and global mobility, I bring a proven track record in delivering strategic immigration solutions, optimizing case management, and nurturing long-term client relationships. Passionate about leveraging my deep expertise in immigration processes, compliance, and team leadership, I am poised to make a significant impact as a Client Manager at Newland Chase. I thrive in high-pressure environments, proactively managing client expectations, and identifying opportunities for operational improvements. With a client-centric approach and an eye for strategic growth, I am excited to lead teams and drive results while empowering clients to navigate the complex world of global mobility and immigration.

NEWLAND CHASE

• CPR Certification.|American Heart Association: 01/2025.
• Principles of Global Mobility and Short-Term Assignments.|ECA International: 02/2024 - covered key aspects of global mobility, including tax, compensation, and immigration for international assignments.

Client-Centric Approach: I am passionate about providing clients with personalized, strategic guidance on immigration, which aligns perfectly with Newland Chase's focus on nurturing long-term relationships and exceeding client expectations.
Proactive Problem Solver: Known for proactively identifying inefficiencies and driving improvements, I align with Newland Chase’s goal to lead process innovation and better service delivery.
Strategic Thinker: With a strong strategic mindset, I am adept at anticipating client needs and utilizing internal resources to develop effective, scalable solutions.
Leadership & Mentorship: My leadership approach focuses on empowering teams through training, mentorship, and performance management, ensuring high-performing, motivated teams aligned with client goals.
Global Mobility Expertise: My experience spans the full spectrum of immigration and global mobility, making me uniquely equipped to guide clients in navigating the complexities of immigration laws and processes.
Presentation & Negotiation Skills: Confident in articulating complex immigration topics in clear, digestible terms, I excel at presenting strategic insights to clients and stakeholders.

I am enthusiastic about the opportunity to contribute my skills and experience to Newland Chase, delivering strategic growth while maintaining the highest standards of client service and compliance.

• Increased Team Productivity by 20%: Managed and mentored a team of process improvements and operational excellence-focused global mobility and immigration professionals, fostering a collaborative environment that boosted productivity. This also included building relationships through team building activities and providing conflict resolution while managing a team.
• Improved Case Processing Time by 30%: Implemented advanced global mobility case management software, optimizing processes and enhancing data accuracy while managing multiple projects and tasks simultaneously.
• Reduced Operational Costs by 15%: Optimized cost-effective resource allocation as part of site management and continuous improvement goals to achieve significant cost savings in budget management.
• Streamlined Documentation Processes by 25%: Assisted Practice Operations by focusing on process improvement, improved document management systems, reducing errors and increasing efficiency.
• Contributed to 25% Growth in Client Portfolio: Drove business development initiatives to expand the client base and increase market share.
• Negotiated Expedited Approvals with Government Agencies: Successfully handled complex global mobility and immigration cases with USCIS, DOL, and USCBP, leading to quicker resolutions for our clients’ organizations.
• Established Robust Compliance Programs: Developed programs that minimized legal risks and ensured adherence to international immigration laws.
• Used Analytical Skills to Craft Comprehensive Immigration Strategies: Devised global and talent mobility strategies for multinational clients to facilitate seamless talent mobility.
• Authored Comprehensive Immigration Training/Policy Documentation: Utilizing a strategic approach, created detailed guidelines for clients, enhancing their internal immigration processes.
• Led Cross-Border Projects: Coordinated with international offices, facilitating meetings, to ensure consistent and compliant global immigration efforts.
• Conducted Training Workshops and Seminars: Utilizing excellent written and oral communication skills, educated clients and internal teams on immigration updates and best practices.
• Managed Compliance Audits: Maintained confidentiality of sensitive information while conducting internal audits for clients to ensure adherence to legal standards and firm policies.
• Enhanced Client Reporting Mechanisms: Developed customized tools that improved transparency and communication with clients.
• Mentored Junior Staff: Trained and guided new team members with transparency and honesty, drawing upon supervisory skills to support their professional growth/integration while addressing employee relations matters promptly.
• Supported Business Expansion Initiatives: Played a key role in acquiring major corporate clients, expanding the firm's market presence.

• Microsoft Office Products Suite (including Excel, PowerPoint, etc.) and Google Suite: proficient.
• Workday: proficient; Sharepoint: proficient; Slack: proficient.
• Immigration Databases, including VisaBase and Tracker: expert.