Samantha McMillan

Accounts Receivable: posting check and EFT payments, insurance and patient aging, claim disputes, correcting claims and recoupment of payments

• Managed complex projects successfully from inception to completion while consistently meeting deadlines under pressure situations.
• Reviewed invoices, payment requests, and expense reimbursements prior to approval.
• Optimized workflow management through effective prioritization of tasks, delegation of responsibilities, and follow-up on progress.
• Maintained accurate financial records by processing invoices, tracking expenses, and reconciling accounts.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
• Assisted patients with basic care needs.
• Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.

Lead Business Assistant