Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Medina

Bloomfield,NJ

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Sensational Farm Fresh
11.2020 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Customer Service Representative

Domino's Pizza
01.2018 - 11.2020
  • Delivered prompt service to prioritize customer needs.
  • Answered constant flow of customer calls with minimal wait times.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Promptly responded to inquiries and requests from prospective customers.

Education

No Degree -

Kean University
Union, NJ
05.2024

High School Diploma -

Bloomfield High School
Bloomfield, NJ
06.2020

Skills

  • Data Entry
  • Scheduling
  • Paperwork Processing
  • Information Security
  • Product and Service Solutions
  • Money Handling Abilities
  • Problem-Solving Abilities

Timeline

Customer Service Representative

Sensational Farm Fresh
11.2020 - Current

Customer Service Representative

Domino's Pizza
01.2018 - 11.2020

No Degree -

Kean University

High School Diploma -

Bloomfield High School

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Samantha Medina