Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Medina

Skokie,IL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

7
7
years of professional experience

Work History

Center Manager

European Wax Center
Evanston, IL
06.2021 - Current
  • Developed, implemented, and managed center's budget.
  • Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
  • Established customer service standards for the center and monitored performance of staff against those standards.
  • Created operational plans for the center in order to maximize efficiency and productivity.
  • Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
  • Resolved conflicts between customers and staff members in a professional manner.
  • Recruited new employees by conducting interviews and orientations for new hires.
  • Developed strategies to increase sales revenue within the center.
  • Motivated and led team members to work together to achieve targets.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Delegated work to staff, setting priorities and goals.
  • Managed inventory control, ensuring adequate supplies while minimizing waste.
  • Led customer service initiatives, improving satisfaction rates and resolving issues promptly.
  • Implemented marketing strategies to increase center visibility and attract new clients.

Sales Associate

H&M Hennes & Mauritz
Chicago , IL
12.2020 - 05.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.

Merchandiser

Best Buy
Chicago, IL
11.2017 - 12.2020
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Organized displays according to company standards and specifications.
  • Assisted customers with locating desired items within store locations.
  • Maintained a clean and organized work environment at all times.
  • Set up attractive window displays that encouraged customers to enter the store.
  • Performed regular price checks on select items throughout the store location.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Education

High School Diploma -

City Colleges Of Chicago - Harold Washington
Chicago, IL

Skills

  • Staff Leadership
  • Sales proficiency
  • Staff hiring
  • Sales management
  • Team Supervision
  • Business Development
  • Staff Development
  • Facility Maintenance

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Center Manager

European Wax Center
06.2021 - Current

Sales Associate

H&M Hennes & Mauritz
12.2020 - 05.2021

Merchandiser

Best Buy
11.2017 - 12.2020

High School Diploma -

City Colleges Of Chicago - Harold Washington
Samantha Medina