Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Michelin

Mancelona

Summary

Dedicated Dental Hygiene Student nearing graduation with comprehensive clinical training in preventive care and patient education. Delivered patient-centered care across diverse clinical settings, fostering strong communication and promoting oral health. Eager to support a collaborative dental team while continuing professional development.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Stanley Steemer International
Big Rapids
06.2020 - 08.2025
  • Resolved customer inquiries and issues via phone and email, enhancing service reliability.
  • Scheduled appointments to streamline daily operations for service technicians.
  • Provided product knowledge to enhance customer understanding of services offered.
  • Analyzed feedback with team members to identify improvements for customer satisfaction ratings.

Breakfast Attendant

Days Inn & Suites By Wyndham
Traverse City
01.2020 - 08.2020
  • Prepared and set up breakfast area for guests each morning.
  • Maintained cleanliness and organization of dining area throughout service hours.
  • Monitored food inventory levels and replenished supplies.
  • Ensured adherence to safety and sanitation standards in food handling.

Cashier

Maxbauer's
Traverse City
07.2019 - 12.2019
  • Handled cash, credit, and digital payments, maintaining accuracy and security throughout transactions.
  • Processed customer transactions using point-of-sale systems, ensuring swift and accurate service.
  • Assisted customers with product inquiries, offering tailored recommendations to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area throughout shifts.

Education

Bachelor of Science - Allied Health

Ferris State University
Big Rapids, MI
05-2026

Associate of Dental Hygiene -

Ferris State University
Big Rapids, MI
05-2026

Associate of Science -

Northwestern Michigan College
Traverse City, MI
05-2022

Skills

  • Customer service
  • Appointment scheduling
  • Interpersonal communication
  • Problem resolution
  • Teamwork
  • Infection control
  • Health & safety compliance
  • Periodontal evaluation
  • Sealant application
  • Radiographs
  • Local anesthesia administration

Timeline

Customer Service Representative

Stanley Steemer International
06.2020 - 08.2025

Breakfast Attendant

Days Inn & Suites By Wyndham
01.2020 - 08.2020

Cashier

Maxbauer's
07.2019 - 12.2019

Bachelor of Science - Allied Health

Ferris State University

Associate of Dental Hygiene -

Ferris State University

Associate of Science -

Northwestern Michigan College
Samantha Michelin