Samantha Miller
Tampa
Summary
I am an energetic and eager bartender/server. I have almost 10 years of restaurant/customer service experience and I have almost 7 years of bartending experience. I have worked in a very fast paced environment for the past 4-5 years and I worked in fine dining prior to that. I strongly believe that the restaurant experience is one of the many glues that hold a society together and I take a lot of pride in perfecting the craft of providing the perfect night out for my guests. I enjoy what I do a lot and look forward to my next opportunity!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Centro Lounge
05.2025 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, enhancing workflow and reducing wait times.
- Trained new staff on menu knowledge and service standards, fostering a collaborative team environment.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Handled cash transactions and processed payments accurately, maintaining financial integrity.
- Developed in-depth knowledge of menu items to provide recommendations tailored to guest preferences.
- Monitored dining area for cleanliness and ambiance, creating a welcoming atmosphere for guests.
- Implemented feedback from customers to improve service quality and operational efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
Brewster’s
01.2021 - 03.2025
- Oversaw bartending, serving, hosting, and bar backing responsibilities during shifts. Cultivated an inviting environment for patrons while managing bar and restaurant operations. Fostered a cheerful atmosphere to elevate guest satisfaction.
- Prepared drinks to ensure consistent taste and customer satisfaction.
- Oversaw guest reception and engagement to enhance visitor experience. Coordinated with staff to ensure seamless service delivery. Cultivated a hospitable environment that encouraged guest satisfaction.
- Oversaw guest seating arrangements to optimize event logistics. Coordinated with event staff to manage guest flow effectively. Enhanced guest satisfaction through attentive service and support.
- Ensured bar and tables remained clean and organized throughout service to support operational efficiency.
- Utilized extensive menu expertise to provide accurate answers to guest questions.
- Implemented self-management strategies to optimize daily performance and efficiency.
- Facilitated food service by efficiently delivering meals to customers, enhancing dining experience.
- Facilitated efficient table turnover by promptly clearing and resetting tables for incoming guests.
- Oversaw cash handling processes to ensure accuracy and security.
Server/Bartender
Chaz51 Bistro
09.2018 - 07.2021
- Delivered exceptional table service with a positive demeanor.
- Delivered exceptional service to enhance customer satisfaction.
- Managed food operations efficiently.
- Assisted in maintaining cleanliness and organization of dining areas. Supported waitstaff by clearing and resetting tables promptly. Contributed to a positive dining experience for guests.
- Executed table resets to ensure optimal data integrity and accessibility.
Education
High school diploma - undefined
Venice Senior High School
Sarasota, FL05.2018
Skills
- Food safety
- Time management
- Cocktail experience
- Host/hostess experience
- Basic math
- POS
- Customer service
- Serving
- Bartending
- Cash handling
- Restaurant experience
- Upselling
- Bussing
Certification
Food Handler Certification
Alcohol Handling/Florida Responsible Vendor
Timeline
Server/Bartender
Centro Lounge
05.2025 - Current
Bartender
Brewster’s
01.2021 - 03.2025
Server/Bartender
Chaz51 Bistro
09.2018 - 07.2021
High school diploma - undefined
Venice Senior High School