Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Milton

Hamilton

Summary

Dynamic and adaptable professional with a strong background spanning higher education, retail management, and healthcare. Known for excellent communication, active listening, and interpersonal skills that enhance team performance and improve client and patient satisfaction. Brings a proven ability to manage multiple priorities in fast-paced environments while maintaining professionalism and empathy. Committed to continuous learning and creating meaningful connections that contribute to organizational success.

Overview

5
5
years of professional experience

Work History

Back Office Coordinator

TriHealth
06.2025 - Current
  • Assists staff, management, and medical personnel in performing specific tasks vital to operations within department or office.
  • Directs management of specialty medications across offices while coordinating with pharmacies to guarantee medication delivery to patients

Scheduling Coordinator

TriHealth
02.2024 - 06.2025
  • Maintained accurate and precise schedules for doctors and patients.
  • Monitored records and enforced compliance across all areas.
  • Coordinated with multiple departments to facilitate appointment scheduling for patient requests

Assistant Store Manager

Kendra Scott
03.2023 - 02.2024
  • Orchestrated, implemented, and directed in-store and off-site events.
  • Increased brand awareness and promoted brand values through many original events and selling strategies.
  • Engaged with local community to enhance brand relationships and cultivate brand loyalty.

Online Enrollment Advisor

University of Cincinnati
09.2020 - 02.2023
  • Assisted prospective students in understanding admissions process, outlining details on programs, financial aid, and eligibility criteria.
  • Surpassed established monthly, quarterly, and annual quotas consistently.
  • Developed and maintained strong relationships with all key cross functional teams.
  • Launched Volunteer Committee empowering office team to coordinate volunteer activities within community

Education

Bachelor of Science - Psychology

Cincinnati Christian Univeristy
Cincinnati, OH
12-2014

Skills

  • Customer service
  • Company culture development
  • Schedule coordination
  • Office management
  • Client relationship management
  • Effective Communication

Timeline

Back Office Coordinator

TriHealth
06.2025 - Current

Scheduling Coordinator

TriHealth
02.2024 - 06.2025

Assistant Store Manager

Kendra Scott
03.2023 - 02.2024

Online Enrollment Advisor

University of Cincinnati
09.2020 - 02.2023

Bachelor of Science - Psychology

Cincinnati Christian Univeristy