Samantha Jones
Fountain ,CO
Summary
Dynamic General Manager with a proven track record at On The Border, excelling in operations management and team leadership. Enhanced profitability through innovative marketing strategies and effective cost control. Skilled in training and development, fostering a collaborative environment that boosts team performance and guest satisfaction.
Overview
2025
2025
years of professional experience
Work History
General Manager
On The Border
Colorado Springs, CO
- Oversaw daily operations ensuring high standards of food quality and customer service.
- Managed staff scheduling and training to optimize team performance and efficiency.
- Developed and implemented marketing strategies to increase restaurant visibility and patronage.
- Analyzed financial reports to identify trends, control costs, and improve profitability.
- Enhanced guest experience through feedback collection and service adjustments.
- Fostered a collaborative work environment promoting teamwork and employee engagement.
- Streamlined operational processes resulting in improved workflow and reduced delays.
- Led initiatives for compliance with health regulations, maintaining a safe dining environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
General Manager
Razzoo’s Cajun Cafe
Dallas,Forthworth
11.2002 - 10.2024
- Assisted teams in completing projects on schedule and within budget. Supported project coordination efforts to enhance team collaboration. Contributed to problem-solving initiatives to improve project outcomes.
- Directed daily operations to uphold exceptional food quality and customer service standards.
- Oversaw staff scheduling and training initiatives to enhance team performance and operational efficiency.
- Formulated and executed innovative marketing strategies to enhance restaurant visibility and attract patrons.
- Evaluated financial reports to identify trends and implement cost control measures.
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Effective leader
Training and coaching
Team leadership
Staff management
Training and development
Timeline
General Manager
Razzoo’s Cajun Cafe
11.2002 - 10.2024
General Manager
On The Border