Samantha Morales

● Support patient services needs by coordinating and submitting efficient insurance referrals and referrals for any additional resources
● Deliver exceptional guest relations by welcoming visitors warmly and offering immediate assistance
● Update files daily, keeping records organized
● Improve quality of care while paying diligent attention to patient needs and delivery strategies
● Conduct patient management and costs of healthcare delivery through eCare next/Experian Health
● Keeping all areas sterile and in line with company’s professional standard

● Coordinate patient scheduling to optimize appointment flow and reduce wait times.

● Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
● Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
● Bussed and reset tables to keep the dining room and work areas clean.
● Checked identification for minimum age for sale of alcoholic beverages.

● Support patient services needs by coordinating and submitting efficient insurance referrals and referrals for any additional resources.
● Deliver exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
● Update files daily, keeping records organized.
● Improve quality of care while paying diligent attention to patient needs and delivery strategies.
● Conduct patient management and costs of healthcare delivery through eCare next/Experian Health.
● Keeping all areas sterile and in line with company’s professional standard.
● Track daily activities in Davincian Healthcare for consistent reporting.

● Protect Company and customer data by consistently following Primary Care Line Policy.
● Servicing all inbound and outbound phone calls by going above and beyond to offer exceptional customer service for all patient needs.
● Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
● Collected and entered patient demographic and insurance data into a computer database to establish a patient's medical record.