Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Education and Training
Vaccination Status
Timeline
Generic
Dayannette Pabon

Dayannette Pabon

Springfield,MA

Summary

Dedicated healthcare professional with extensive experience in emergency department operations, phlebotomy, and residential care programs. Proven ability to coordinate workflows effectively, support multidisciplinary teams, and ensure compliance with safety and quality standards. Committed to leveraging expertise in a challenging role that fosters career growth while upholding the highest standards of excellence. Eager to contribute to an organization that values innovation and quality in patient care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Phlebotomist

Baystate Health
09.2024 - Current
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Packaged and shipped specimens to central lab daily.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

ED Technician

Mercy Hospital Springfield
11.2023 - 09.2024
  • Performed daily duties such as restocking of supplies and equipment, cleaning, patient flow activities, EKG , vitals, and blood work.
  • Assisted in the setup and operation of specialized medical equipment for examintions.
  • Supported CPR and airway clearance in emergency situations.
  • Monitored patients' condition and reported changes in status or acuity to nurses.

Long-Term Care Phlebotomist.

Mercy Hospital Springfield
11.2021 - 11.2023
  • Coordinated in-office and off-site testing for high volume of daily patient samples.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Verified collection orders and communicated discrepancies to nurses.

Flex Associate

Servicenet inc Northhampton
05.2019 - 11.2021
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Administered medications, tracked dosages and documented patient conditions.
  • Traveling to different residential houses

Residential Counselor

Berkshire County Arc Inc.
06.2016 - 08.2018
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Helped residents living with brain injuries and physical disability conditions and promoted direct care for their personal needs.
  • Administration of medication

Education

Associate Degree In Progress - Foundations of Health

Holyoke Community College
Holyoke, MA

Certificate - Phlebotomy Technician

Springfield Technical Community College
Springfield, MA

GED -

New England Farm Workers
Springfield, Ma
02.2016

Skills

  • Relationship Building : Builds trust with patients and fosters effective teamwork
  • Workflow Coordination : Organizes daily operations to support smooth patient care
  • Communication : Clearly conveys information to staff, patients, and families
  • Clinical Accuracy: Detail-oriented in phlebotomy, blood collection, and records handling
  • Composure Under Pressure – Stays focused and effective in high-stress situations

Accomplishments

  • Sheila Donohue ’81 Scholarship Recipient – Awarded for maintaining a 3.0+ GPA and demonstrating strong academic performance and commitment to professional growth.
  • Academic Excellence – Recognized for outstanding academic performance while balancing rigorous healthcare training and clinical responsibilities.
  • Professional Development – Earned Phlebotomy Technician certification, enhancing patient care and clinical skillset.

Languages

Spanish
Limited

Certification

  • Massachusetts MAP Certification , Original issued date: 12/07/2017, Expiration date: 11/30/2021

Certification number: 8205332200

  • Certified Phlebotomy Technician, National Healthcareer Association (NHA)- Eff. Date 09/03/2021; Exp. Date 09/03/2025

Certification number: B6A2S7M6

Education and Training

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Vaccination Status

Vaccinated / COVID-19

Timeline

Phlebotomist

Baystate Health
09.2024 - Current

ED Technician

Mercy Hospital Springfield
11.2023 - 09.2024

Long-Term Care Phlebotomist.

Mercy Hospital Springfield
11.2021 - 11.2023

Flex Associate

Servicenet inc Northhampton
05.2019 - 11.2021

Residential Counselor

Berkshire County Arc Inc.
06.2016 - 08.2018

Certificate - Phlebotomy Technician

Springfield Technical Community College

GED -

New England Farm Workers

Associate Degree In Progress - Foundations of Health

Holyoke Community College