Samantha Morris
Summary
Graduate, looking to broaden her horizons and take on new career opportunities. An organized, independent worker with strong time management skills. Meticulous and able to learn new tasks quickly and effectively. Trained in computer basics, including Microsoft Excel and Word; also, trained in customer service with knowledge of general tasks. Ability to transition jobs and successfully provide consistent and high-quality services. Accommodates customer needs always.
Overview
10
10
years of professional experience
Work History
Rural Mail Carrier Associate
United States Post Service
11.2021 - Current
- Improved mail delivery efficiency by accurately sorting and organizing mail for designated routes.
- Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
- Ensured accurate deliveries by thoroughly verifying mailing addresses and cross-referencing with postal records.
- Maintained a clean and safe working environment within the postal vehicle, promoting optimal organization and efficiency.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Increased customer trust by maintaining confidentiality of all delivered mail items, safeguarding sensitive information.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
Data Entry
John G. Cleminshaw Inc.
09.2019 - 05.2021
- Our team worked on and completed the 2021 Coshocton County Reappraisal Project.
- Performed the data entry portion of the project, making adjustments to every property parcel in the county.
- Managed the majority of the routing needed for this project and other small tasks as needed.
- We started on the 2023 Licking County Reappraisal Project, Spring 2021.
- Performed data entry tasks and verified that charts and graphs produced accurate representations of data inputs.
- Performed data entry and completed proper paperwork.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Delivery Driver
Pizza Hut
05.2017 - 04.2019
- Maintain customers loyalty and continuous satisfaction of customers by offering pizza with good quality, and great service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
Bartender
Am Vets Post 36
08.2015 - 10.2016
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Assistant Manager
Jerry's Restaurant
11.2013 - 05.2015
- Was promoted to Assistant Manager from Server position
- Provide customers with exceptional customer service and ensure a positive experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Associates of Applied Business in Accounting - Forensic Accounting
Stark State
05.2019
Career Enhancement Certificate - Tax Preparer
Stark State
05.2019
High School Diploma -
Coshocton High
12.2012
Skills
- Microsoft Office
- Customer Billing
- Forensic Accounting
- Customer Service
- Tax Accounting
- Excel
Timeline
Rural Mail Carrier Associate
United States Post Service
11.2021 - Current
Data Entry
John G. Cleminshaw Inc.
09.2019 - 05.2021
Delivery Driver
Pizza Hut
05.2017 - 04.2019
Bartender
Am Vets Post 36
08.2015 - 10.2016
Assistant Manager
Jerry's Restaurant
11.2013 - 05.2015
Associates of Applied Business in Accounting - Forensic Accounting
Stark State
Career Enhancement Certificate - Tax Preparer
Stark State
High School Diploma -
Coshocton High
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