Samantha Mummelthie
Rocklin,CA
Summary
Customer service professional with 19 years of progressive experience seeking a position to add value to a customer service team. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Presentor
The Nugget Market
Rocklin, CA
10.2024 - Current
- Setup and present product
- Greet Customers
- Sample product
- Sell Product
- Meet sales goals
- Break down and clean area
Instacart Shopper and Delivery Driver
Instacart Shoppers
Sacramento, CA
12.2019 - Current
- I shop and deliver groceries for customers in a timely and efficient manner
- Maintain 5 star customer ratings and Diamond Instacart status
- I Insure to hand pick and purchase quality items for customer satisfaction
Deli Associate
Walmart
Roseville, CA
02.2018 - 12.2018
- Excellent Customer Service
- Stock Inventory
- Slice meat
- Attend Hot case
- Maintain Clean Work Environment
- Close Deli
- Clean
Assistant Manager
Avenue Stores
Roseville, CA
01.2017 - 01.2018
- -provides leadership to successfully operate store while ensuring a high quality work environment for the team
- -successfully interacts with costumers in a professional manner both in person and over the phone
- -actively participates in team selling and displays selling behaviors to go above and beyond the customer's requests
- -transfers inventory in and out of the store as well as fulfilling e-commerce orders
- -frequently reports to store manager and multi unit managers
- -Responsible for opening and closing cash registers as well as making daily bank deposits
- -responsible for scheduling employee time sheets and payroll
Dental Assistant
Curt Brohard D.D.S
Alameda, CA
03.2013 - 11.2016
- Four handed Dentistry
- Set up and clean dental operatories
- Impressions
- OSHA Maintained
- Proper sterilization
- Inventory
- Take and develop x-rays/Panoramic
- Accounts receivable
- File and pull patient charts
- Answer multiple phone lines
- Recall system
- Insurance Verification
Dental Assistant
Helena Caballero D.D.S
Alameda, CA
05.2013 - 05.2014
- Four handed Dentistry
- Set up and clean dental operatories
- Impression
- Pour up models with plaster and stone
- OSHA Maintained
- Proper sterilization
- Inventory
- Take digital x-rays
- File and pull charts
- Recall system
Customer Service Associate
total woman gym + spa
Alameda, CA
10.2012 - 03.2013
- Customer service and satisfactory
- Greet and check in members
- Meet and greet prospect members
- Answer multiple phone lines
- Schedule appointments
- Spa reception
- Cashier
Customer Service Associate
Bloomingdale's San Francisco
San Francisco, CA
07.2011 - 08.2012
- Able to meet monthly sales goal
- Clientèle
- Customer service and satisfactory
- Cashier
- Stock Inventory
Front Office Receptionist/ Paid Internship
Alameda Oral Surgery
Alameda, CA
06.2011 - 07.2011
- Scheduled Patient appointments
- Accounts receivable
- Filed and processed insurance claims in a timely matter
- Answered multiple phone lines
Front Office Support/ RDA
Douglas S. Mitchell D.M.D
Alameda, CA
06.2004 - 03.2009
- Four handed Dentistry
- Set up and cleaned dental operatories
- Impressions
- OSHA Maintained
- Proper sterilization
- Fabricated temporary crowns
- CEREC/Digital x-rays
- Ordered and maintained supplies
- Recall system
- Answered multiple phone lines
- Accounts receivable
Douglas S. Mitchell D.M.D
Alameda, CA
06.2004 - 03.2009
- Four handed Dentistry
- Set up and cleaned dental operatories
- Impressions
- OSHA Maintained
- Proper sterilization
- Fabricated temporary crowns
- CEREC/Digital x-rays
- Ordered and maintained supplies
- Recall system
- Answered multiple phone lines
- Accounts receivable
Education
Certificate -
College of Alameda Alameda
Alameda, CA01.2006
High School Diploma - General Education
Alameda High School
Alameda, CA01.2004
Skills
- Key Holder
- Customer Service Leadership
- Customer Relations
- Self-Driven Mindset
- Effective Written Communication
- Adaptability to Change
- Effective Task Prioritization
- Proficient in Organization Techniques
- Effective Multitasking
- Customer Engagement
- Workplace Professionalism
- Collaborative Team Player
- Problem-solving abilities
- Oral and Written Communication
- Strategic Problem Resolution
Timeline
Presentor
The Nugget Market
10.2024 - Current
Instacart Shopper and Delivery Driver
Instacart Shoppers
12.2019 - Current
Deli Associate
Walmart
02.2018 - 12.2018
Assistant Manager
Avenue Stores
01.2017 - 01.2018
Dental Assistant
Helena Caballero D.D.S
05.2013 - 05.2014
Dental Assistant
Curt Brohard D.D.S
03.2013 - 11.2016
Customer Service Associate
total woman gym + spa
10.2012 - 03.2013
Customer Service Associate
Bloomingdale's San Francisco
07.2011 - 08.2012
Front Office Receptionist/ Paid Internship
Alameda Oral Surgery
06.2011 - 07.2011
Front Office Support/ RDA
Douglas S. Mitchell D.M.D
06.2004 - 03.2009
Douglas S. Mitchell D.M.D
06.2004 - 03.2009
Certificate -
College of Alameda Alameda
High School Diploma - General Education
Alameda High School
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