Samantha Nichols
Buffalo,NY
Summary
Detail-oriented and adaptable professional with a strong background in education, now seeking a remote role in data entry, administrative support, or customer service. Skilled in managing complex tasks, maintaining organized records, and delivering clear, effective communication in fast-paced environments. Proven ability to build relationships, coordinate programs, and work collaboratively across teams. Tech-savvy, dependable, and committed to providing high-quality support and service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
West Buffalo Charter School
Buffalo, NY
08.2019 - Current
- Established and maintained safe, engaging learning environments for all students.
- Prepared lesson materials and visual aids to reinforce concepts effectively.
- Supported teachers with lesson preparation, ensuring orderly classroom management.
- Monitored student progress and provided constructive feedback to enhance learning outcomes.
- Utilized educational technology to improve classroom engagement and participation.
- Graded assignments and exams promptly, maintaining fairness in evaluation.
- Provided individualized support to students requiring additional assistance for academic success.
- Participated in professional development workshops to stay current on educational trends.
After School Program Coordinator
West Buffalo Charter School
Buffalo, NY
09.2021 - 06.2023
- Recruited, hired, and trained primary and supplemental teaching staff for program effectiveness.
- Collaborated with educators and administrators to implement school programs successfully.
- Identified community partnerships to enhance existing educational programming.
- Monitored performance of school employees to ensure compliance with standards.
- Authorized classroom supply purchases, optimizing budget allocations for materials.
- Maintained comprehensive records of attendance, budgeting, and assessment results.
- Resolved issues to strengthen student and parent relationships.
- Managed inventory to guarantee availability of necessary materials.
Server
Bubbles Restaurant
Mechanicsville, NY
01.2019 - 06.2019
- Processed reservations and to-go orders, enhancing efficiency for customers and restaurant.
- Promoted desserts, appetizers, and specialty drinks to drive sales growth.
- Restocked service areas with supplies during slow periods to maintain readiness.
- Maintained comprehensive knowledge of menu items, garnishes, ingredients, and preparation methods.
- Greeted customers and provided recommendations on specials to boost profits.
- Informed customers about daily specials and signature menu items to increase engagement.
- Communicated customer allergies or special requests effectively to kitchen staff.
- Upheld sanitation standards in compliance with health department regulations.
Teacher's Assistant- 6:1:3
Montessori Magnet
Albany, NY
09.2017 - 06.2019
- Developed positive behavioral habits in students through reinforcement and encouragement.
- Assisted teachers in achieving instructional goals by mentoring students and implementing lesson plans.
- Monitored student conduct in classrooms, hallways, and cafeterias to uphold school rules.
- Maintained organized classrooms and managed educational materials and supplies.
- Communicated student progress to parents through verbal updates and written reports.
- Supported personalized accommodations and conducted educational assessments for students.
- Participated in IEP meetings and parent conferences to discuss special education services.
- Reviewed IEP progress to ensure alignment with educational goals.
Restaurant Hostess
Peddlers Bar & Bistro
Clifton Park, NY
09.2016 - 06.2019
- Greeted customers and escorted them to tables, enhancing overall dining experience.
- Recommended specials and answered inquiries to boost profits.
- Maintained server availability and table turnover to optimize guest seating.
- Resolved food-related issues and customer service complaints to ensure satisfaction.
- Developed relationships with customers to foster repeat business opportunities.
- Assigned patrons to appropriate tables based on server rotation for efficient service.
- Handled reservations through phone and online platforms to streamline guest management.
- Conducted restroom checks to replenish supplies and maintain cleanliness.
Education
Associate of Science - Human Services
Hudson Valley Community College
Troy, NY05-2011
Skills
- Classroom management
- Lesson preparation
- Educational technology
- Individualized support
- Collaborative teamwork
- Program coordination
- Data entry
- Customer service
- Office management
- Clear and professional verbal and written communication
- Time management
- Quality assurance
Certification
- Mandated Reporter Training- Identifying and Reporting Abuse and Maltreatment
- Mental Health- First Aid
- Data Security and Privacy Training
References
References available upon request.
Timeline
After School Program Coordinator
West Buffalo Charter School
09.2021 - 06.2023
Teacher's Assistant
West Buffalo Charter School
08.2019 - Current
Server
Bubbles Restaurant
01.2019 - 06.2019
Teacher's Assistant- 6:1:3
Montessori Magnet
09.2017 - 06.2019
Restaurant Hostess
Peddlers Bar & Bistro
09.2016 - 06.2019
Associate of Science - Human Services
Hudson Valley Community College
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