Results-driven professional skilled in customer service and upselling strategies. Experienced in team collaboration and operational management, committed to creating an unique and personalized overall client experience.
Overview
2
2
years of professional experience
Work History
Beauty Advisor/Operations Coordinator
Sephora
10.2024 - Current
Provided personalized beauty consultations to enhance customer satisfaction and product selection.
Demonstrated product knowledge to educate clients on skincare and makeup applications.
Assisted in maintaining store visual standards, ensuring an appealing shopping environment.
Managed inventory levels, restocking shelves to support sales and customer needs.
Lead Esthetician
Samii Esthetics
02.2024 - 01.2026
Supervised daily operations, ensuring high standards of skincare services and client satisfaction.
Mentored junior estheticians, providing training in advanced techniques and customer care best practices.
Implemented new treatment protocols, enhancing service offerings and improving client retention rates.
Developed customized skincare plans based on individual client needs, promoting effective product usage and results.