Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samantha O'Brien

Hudson,NH

Summary

Looking to apply my ability to work closely with other employees under high-pressure settings to an HR setting. Results-driven distribution account manager offering 6+ years in achieving positive sale results for [Type] companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.

Overview

13
13
years of professional experience

Work History

Distribution Account Manager

Sophos
10.2017 - Current


  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Implemented new [Type] systems, resolved performance issues and expanded processes to meet diverse needs.
  • Controlled inventory transactions to reconcile ordering processes with demand forecasts.
  • Built and maintained relationships with key suppliers and customers to support seamless operations.

Assistant Manager

Charming Charlies
01.2015 - 01.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Sales Lead

Aeropostale
01.2011 - 01.2015
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales and customer satisfaction through personalized servicing.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Bachelor of Arts - Business Administration

Southern New Hampshire University
Manchester, NH
06.2018

Associate of Applied Science - Business Management

University of New Hampshire
Durham, NH
05.2016

Skills

  • Organizational Culture
  • Teamwork
  • Time management
  • Communication
  • Interpersonal Communication
  • Problem-solving
  • Confident, articulate and professional speaking abilities (and experience)
  • Excellent written communication skills

References

Available upon request.

Timeline

Distribution Account Manager

Sophos
10.2017 - Current

Assistant Manager

Charming Charlies
01.2015 - 01.2017

Sales Lead

Aeropostale
01.2011 - 01.2015

Bachelor of Arts - Business Administration

Southern New Hampshire University

Associate of Applied Science - Business Management

University of New Hampshire

Similar Profiles

CREATE PROFILE
Samantha O'Brien